Lift Attendant - Winter

Location:

Bend, Oregon

• Free employee season pass and free or discounted dependent(s) season pass
• Free and discounted friends & family day passes
• Free transportation to & from Bend, Sunriver, and La Pine
• Discounts across the resort (food & beverage, retail, rentals, lessons & more)
• Winter season employee housing program & Summer season camping program
• 401k with up to 5% company match & immediate vesting
• Discounted daycare onsite helor
• Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
• Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

The Lift Attendant is responsible for Operations, Safety, Ticket Issues, Crowd Control, Guest Service, and Teamwork at their assigned lift . They will review and complete the required daily paperwork and will always be in full uniform while working . Lift Attendants will assist lift maintenance staff in starting and clearing the lifts for daily operations . Lift Attendants may also assist in working our tubing hill.

Being a Lift Attendant is an outside job in all types of harsh winter weather that may involve long periods of standing . The job will require early morning starts and heavy snow shoveling . Lift Attendants must be proficient at skiing or snowboarding .

• Lift start-up and operation.
• Set up and tear down of crowd control mazes.
• Load and unload guests at each station.
• Maintain maze areas, loading ramps, and unloading ramps.
• Keep required records in the daily log book.
• Maintain clean lift shacks, empty trash, and remove new stickers daily.
• Report lift maintenance and turnstile issues.
• Provide continuous guest service.
• Effectively communicate while organizing a large crowd.
• Direct guests safely and efficiently through lift lines.
• Assist with ticket/pass issues and report fraud.
• Assist in snow removal throughout the mountain.
• Demonstrate success in safety awareness.
• Skiing or s nowboarding in a safe, professional manner.

• Arrive in the locker room on time and participate in the morning meeting.
• Receive lift starting clearance from the supervisor or maintenance.
• Follow the starting procedure for each lift.
• Ensure that the l ine r ide is complete before loading guests.
• Have the lift ready for g uests at opening time.
• Set up perimeter ropes and signs.
• Set up mazes and crowd control areas.
• Maintain setup throughout the day.
• Clean snow and ice from chairs and around work areas.
• Maintain a safe work environment.

• Morning loading ramp set up.
• Keep the load/unload ramp surfaces smooth and free of obstacles.
• Maintain the p it area beginning with the defined end of the ramp and upkeep throughout the day.
• Groom ramps constantly throughout the day to assist g uests in loading and unloading.
• Take extra time to groom ramps at the end of the day, leaving them ready for the next day's opening.
• Maintain area under and around stop gates at the top, and "wait here" gates at the bottom.
• Inform the supervisor/lead when grooming cat work is necessary to fix a ramp.

• Daily Lift Operation Log is a l egal d ocument to be filled out completely each day.
• Complete Lift Logs and review Lift Logs before submitting them to your supervisor.
• Maintain Lift Report of m echanical i ssues and ensure that Maintenance personnel have checked off and logged items.
• Make sure information on Lift Incident Reports is congruent with information on Lift Logs and submit them to the s upervisor for inspection.

• Keep lift shacks clean and tidy.
• Keep snow and ice cleared from around the lift station area.
• Turn lost and found into Concierge.
• Keep turnstiles, gantries, and other equipment free of stickers.
• Remove trash from all receptacles, both top and bottom stations.

• Perform c rowd control and organize guests into groups.
• Mo nitor and assist each guest as they load the chair.
• Mak e e ye c ontact and g reet each guest as they load.
• A ssist Patrol and g uests with special loading needs.
• Give guests loading instructions.
• Check the loaded chair as it leaves the terminal to be sure passe