Restoration Technician

Overview

Restoration Technician (Full Time) – Benton Harbor. The Restoration Supervisor at SERVPRO of Berrien County presides over restoration projects, coordinates production processes, and supports a positive customer experience. As the front-line representative of the SERVPRO® brand, you will demonstrate the Here to Help® commitment. Training and development opportunities, including industry certifications, are available. The goal is to help make fire and water damage “Like it never even happened®!”

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Coordinate and perform production processes as scheduled and ensure quality control, this is a labor intensive position
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times
• Document a detailed and accurate job file to support the services provided
• Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly

• Effective written and oral communication with basic math and computer skills needed
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Valid driver’s license
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law

Pay Rate Based on experience, with possibility of overtime pay and increases based on merit. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.

All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Each SERVPRO® Franchise is Independently Owned and Operated. Revised
02.2021