Service Technician

Description

Position Title: Service Technician - Part-Time

Reports to: Chief Operating Officer

Location: Bethesda, MD

Work Schedule: Part-Time, approximately 8 hours per week

FLSA Status: Non-Exempt

Position Summary: Aldevra is currently seeking a qualified a part-time Service Technician to support ice and water dispensers and medical/research refrigeration equipment at the National Institute of Health (NIH) Clinical Center in Bethesda, MD. This position combines hands-on preventive maintenance and repair work with responsibility for coordinating routine service activities, maintaining accurate documentation, and serving as Aldevra’s primary onsite technical representative.

We are looking for someone who brings a positive attitude, strong attention to detail, clear communication, and a willingness to jump in where needed. The right person will also connect with Aldevra’s core values of SOAR:
Strong Integrity and Ethics, Outstanding Teamwork, Accountability-Driven, and Relentless Pursuit of Quality.

The essential functions include, but are not limited to the following:

• Perform preventive maintenance on ice machines, ice/water dispensers, refrigerators, and freezers.
• Troubleshoot equipment problems and perform repairs within your qualifications.
• Follow NIH-specific maintenance, safety, access, and documentation procedures.
• Replace filters and perform required cleaning, inspections, and operational testing.
• Complete service reports, equipment records, photographs, and PM documentation.
• Track equipment deficiencies and service issues through completion.
• Communicate with NIH personnel regarding scheduling, access, equipment status, and completed work.
• Maintain accurate equipment and service-history information.
• Serve as Aldevra’s primary onsite technical representative for routine NIH service activities.
• All other duties as assigned.

Aldevra was founded in 2009 by current President & CEO Rodney Marshall, a U.S. Marine Corps veteran and minority entrepreneur. The company began by selling food service equipment to the federal government and later expanded to include medical equipment and professional services, helping to meet a broader range of customer needs. Today, Aldevra is recognized as a top food service equipment dealer in the U.S., specializing in federal government sales while also growing its commercial and e-commerce customer base.

Its professional services division provides federal agencies with healthcare professionals, construction and facilities managers and technicians, and administrative support. Whether it's equipment or staffing, Aldevra is committed to delivering high-quality products and timely service at the best value.

Recent accolades include:

• Great Place to Work®
• Inc.
• 2026 Military Friendly® Employer Gold designation
• 2025 HIRE Vets Medallion Award
• VETS Indexes 5-Star Employer for 2026 Employer Awards
• Department of Defense Military Spouse Employment Partnership Small Business Partner
• Army Partnership for Your Success (PaYS) Partner #911
• Food service Equipment & Supplies magazine 2026 Distribution Giants list
• Food service Equipment Reports 2025 Top Dealer
• RATIONAL 2025 Premium Partner Award
• ENERGY STAR® Partner

Learn more about us at

• Must be able to pass a background check.

This position requires passing an extensive background check.

This position is hands-on preventive maintenance and repair work with responsibility for coordinating routine service activities, maintaining accurate documentation, and serving as Aldevra’s primary onsite technical representative.

• Ability to walk throughout the NIH Clinical Center and travel between multiple buildings, floors, departments, and equipment locations.
• Ability…