Library Service Center Specialist

Job Description

Under the supervision of the Manager, Library Service Center, the Library Service Center Specialist enables patron access to library materials and assists in the management of university records held in University Libraries remote storage buildings. Operates motor vehicles and powered lift equipment in support of library courier services and warehouse operations. Promotes the safety of all staff by complying with relevant protocols and participating in training and other activities of the facility health and safety program.

Work location:

Library Service Center, Energy Drive, Blacksburg, VA (not on main VT campus)

• Proven experience in a front-line customer service environment
• Experience executing complex work tasks with close attention to detail
• Proficiency with word processing and spreadsheet applications (Microsoft or Google Docs)
• Must be able to safely operate powered lifting equipment
• Must have a valid driver’s license in good standing
• Must be able to safely, routinely, and independently lift, move boxes and bins weighing 50+ lbs
• Must be able to safely climb and work from highly elevated locations (up to 40 ft. high)
• Must complete provided training to earn certification to use a Raymond order picker within 90 days of employment

• Experience working in a warehouse or other high-density storage facility
• Experience supporting records management programs
• Experience working in an academic library environment

• Must have criminal background check
• Must have an acceptable and safe driving record
• Must have a driver's license check
• Heavy lifting (>50 lbs)
• Must be able to work from high places (on ladder, order picker, etc.)
• Ability to be certified at operating and training employees on order picker, forklift, or any other similar machine
• The successful candidate will be required to have a criminal conviction check.

3

Non-Exempt:
Eligible for overtime

Regular

$37,000-$38,000 dependent on qualifications and experience

40

4/24/26

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Rebecca Osborne at rebeccaao during regular business hours at least 10 business days prior to the event.