Maintenance - Sonesta Blue Ash

Position Summary The Head of Maintenance is responsible for the overall leadership, strategic direction, and operational performance of the hotel’s maintenance department. This role ensures all building systems, facilities, and equipment are maintained to the highest standards of safety, functionality, and guest satisfaction. The Head of Maintenance oversees preventive maintenance programs, capital planning, budget management,and regulatory compliance to support operational excellence and long-term asset preservation.

Essential Functions The essential functions include, but are not limited to, the following:
• Provide strategic leadership and direction for all maintenance and engineering operations
• Develop and implement comprehensive preventive maintenance and asset management programs
• Oversee the operation, repair, and lifecycle management of HVAC, plumbing, electrical,mechanical, and life safety systems
• Ensure compliance with all building codes, safety regulations, brand standards, and OSHA requirements
• Conduct routine inspections of facilities and systems to ensure quality, safety, and operational efficiency
• Oversee and manage vendor relationships, contracts, and third-party service providers
• Develop and enforce maintenance policies, procedures, and standard operating practices
• Analyze maintenance data and trends to improve efficiency, reduce downtime, and control costs
• Respond to and oversee resolution of complex or high-impact maintenance issues and emergencies
• Collaborate with housekeeping, front office, and other departments to support seamless operations and guest satisfaction
• Ensure proper documentation of maintenance activities using work order systems
• Promote a culture of safety, accountability, and continuous improvement
• Ensure proper upkeep of exterior areas, grounds, and all public and back-of-house spaces
• Maintain regular and reliable attendance and report to work as scheduled

Education and Experience
• High school diploma or GED required; technical certification or degree in engineering, facilities management, or related field preferred
• Minimum of 5+ years of progressive maintenance experience in hospitality or a similar environment
• Minimum of 2–3 years of supervisory or management experience
• Experience with budgeting, capital planning, and vendor management
• Strong knowledge of building systems and hotel operations