Maintenance Lead - high rise

Maintenance Lead - High-Rise Condominium

Job Summary:

The Maintenance Lead is responsible for supervising and coordinating the day-to-day maintenance operations of a high-rise condominium. This includes ensuring that all building systems-such as HVAC, electrical, plumbing, and elevators-are functioning efficiently, overseeing maintenance staff, and maintaining the property's safety and aesthetic standards. The role requires hands-on maintenance work, team leadership, and effective communication with residents and the property management team.

We are seeking an experienced Lead Maintenance Technician with a strong background in both leadership and hands-on technical work.

Key Responsibilities:

Team Supervision and Coordination:

• Lead, supervise, and mentor a team of maintenance technicians and janitorial staff.
• Delegate tasks and oversee daily work assignments, ensuring timely completion of repairs, work orders, and general maintenance tasks.
• Provide training and guidance to staff, ensuring compliance with safety protocols and high maintenance standards.

Building Systems Maintenance:

• Oversee and perform regular maintenance and repairs on building systems, including HVAC, plumbing, electrical, elevators, and other mechanical systems specific to high-rise buildings.
• Conduct routine inspections of the property, identifying potential issues and addressing them proactively to prevent costly repairs.
• Respond promptly to emergency repair requests, ensuring minimal disruption to residents.

Preventive Maintenance:

• Develop and implement a comprehensive preventive maintenance program for all major building systems and equipment.
• Ensure preventive maintenance tasks are completed on schedule, documented properly, and that equipment operates efficiently.
• Monitor system performance to anticipate and address potential failures before they occur.

Vendor and Contractor Management:

• Coordinate with external vendors and contractors for specialized maintenance services (e.g., elevator inspections, major HVAC repairs).
• Supervise vendor work to ensure it meets the building's standards, is completed within the agreed timeline, and adheres to safety protocols.
• Negotiate contracts and ensure that contractor services are delivered cost-effectively.

Safety and Compliance:

• Ensure that all maintenance work complies with local building codes, health, and safety regulations, including fire safety and OSHA standards.
• Regularly inspect fire safety systems, emergency exits, and other critical infrastructure to ensure resident safety.
• Organize safety training sessions for the maintenance team and conduct regular safety audits.

Resident Relations:

• Serve as a point of contact for residents regarding maintenance issues, ensuring that concerns are addressed promptly and professionally.
• Communicate with residents about upcoming maintenance work or potential service interruptions.
• Handle basic plumbing & electrical tasks in the common areas.
• Complete drywall work inside units only when required (no other in-unit work is expected).

Inventory and Equipment Management:

• Maintain and manage inventory of maintenance supplies, tools, and equipment, ensuring that necessary materials are available for timely repairs.
• Monitor equipment use, ensuring regular maintenance and proper handling to extend its life span.
• Visit supply stores to purchase materials or tools when necessary.

Reporting and Documentation:

• Maintain accurate records of all maintenance activities, including work orders, preventive maintenance schedules, and repair logs.
• Report to the Chief Engineer or Property Manager on the status of maintenance tasks, upcoming projects, and any critical issues that require attention.
• Assist with budget planning by providing input on maintenance-related costs and improvements.

Qualifications:

• Proven experience in high-rise or large residential property maintenance, with at least 3-5 years in a leadership or supervisory role.
• Chillers/ Cooling Towers:
  Maintenance, troubleshooting, and repair.
• Strong working knowledge of building systems, including HVAC, electrical, plumbing, mechanical, and elevator systems.
• Drywall Repairs:
  Skilled in identifying leaks and performing related drywall repairs.
• HVAC Systems:
  In-depth understanding of air conditioning systems, including general troubleshooting and repairs.
• Plumbing:
  Strong knowledge of plumbing systems, including leak detection and maintenance.
• Excellent troubleshooting skills and the ability to diagnose and repair complex maintenance issues.
• Experience working with building automation systems and maintenance software.
• Strong leadership skills, with the ability to manage and motivate a maintenance team.
• Familiarity with building codes, safety regulations, and compliance standards for high-rise buildings.
• Ability to communicate effectively with residents, staff, and contractors.
• Certifications such as HVAC, Universal CFC, or Certified Apartment Maintenance Technician (CAMT) are preferred.
• Building Link Management Systems:
  Ability to create, track, and complete…