Meter Specialist I or II - Temporary

If you are a current Idaho Power employee, please apply through the Employee Portal.

Final date to receive applications: 03/09/2026 at 11:59 pm Mountain Time

# of Positions: 1

Job Type: Temporary (Fixed Term)

Job End Date: 03/26/2027

Exemption Status: Non-Exempt

Pay Range: $28.64 - $41.54

Minimum Age Requirement:

Idaho Power — located in vibrant Boise, Idaho — is looking for a temporary Meter Specialist I or II to join our Customer Operations team. It’s an exciting time to work for Idaho Power. Our work plays a critical role in communities we serve across Idaho and Oregon, and we’re working hard to provide our customers with the safe, reliable, affordable energy they depend on.

• Field collections on overdue accounts
• Responding to planned and unplanned maintenance items including AMI non-communicating meters
• Connecting and disconnecting single-phase meters
• Interacting with customers, company employees, and authorities to resolve issues, taking into account the needs of the company and customers in alignment with Idaho Power and PUC rules and regulations
• Reading and recording energy usage and demand into a handheld device

• Responsible for field collections on overdue accounts
• Respond to planned and unplanned maintenance items including AMI non-communicating meters
• Connect and disconnect single and three-phase meters, including CFNP reconnects for meters up to 240 volts
• Interact with customers, company employees, and authorities to resolve issues, taking into account the needs of the company and customers in alignment with Idaho Power and PUC rules and regulations
• With minimum supervision, reads and records energy usage and demand into a handheld device

In addition to the meaningful work we do, we offer work-life balance, competitive pay and benefits, an employee incentive plan, and both a 401k employer-match and a pension plan, making Idaho Power one of the best employers in the state.

• Basic math and business concepts
• Computers

• Meter types, collection arrangement procedures, basic cash functions (receipt writing) meter base configuration, and check-out procedures
• Basic electricity (single and three phase)
• ITRON MVRS, high/low parameters, state, and local electrical inspection requirements

• Communicating effectively with customers both orally and in writing

• Use Mobile Workforce applications
• Remove and install self-contained meters
• Use safety and personal protective equipment properly
• Apply credit and collection policies
• Deal effectively with customers in emotionally charged situations
• Discuss power usage with residential customers
• Operate company radio
• Use common hand tools
• Work independently and as part of a team
• Maintain and operate a company vehicle in accordance with company policy
• Stand call

• Connect/disconnect in adverse weather conditions
• Assist in training new meter specialists
• Apply Idaho and Oregon credit and collection policies
• Communicate with Dispatch operations

• High school diploma or GED

• 2 years of work experience which includes physical labor and interaction in a team or customer service-oriented environment
• Demonstrated ability to work independently outdoors in all conditions

• Utility experience collecting on delinquent accounts and reading meters, or experience and/or education related to basic electricity, or experience interacting with a diverse customer base

• Valid driver's license with an acceptable driving record based on driving requirements for the position
• Valid first aid/CPR card or ability to obtain one within 90 days

• High school diploma or GED

• Successful competition of the Meter Specialist Training Program including 2 years of experience as a Meter Specialist I

• Successful completion of the Meter Specialist Training Program including 1 year of experience as a Meter Specialist I and 2 additional years of related utility experience