Onsite Service Engineer - Boise

Your Role

Your mission as the Onsite Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers’ technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies.

• Report into the Site Manager.
• Conduct planned and ad‑hoc visits to inspect, service, troubleshoot, and repair various technical systems; diagnose issues to prevent equipment downtime.
• Perform installations, ensure safety compliance, and document activities.
• Be the on‑site contact, providing service recommendations and addressing customer needs promptly.

• High School Diploma.
• Prefer an AS degree (full military equivalent may substitute for AS degree).

• 1‑3 years of equivalent experience in a relevant technical field such as electronic, mechanical, chemical, gas, refrigeration, or basic vacuum, ideally with customer‑facing experience.

• Strong customer focus to ensure delivered solutions meet customer expectations and time frames, while working in alignment with Edwards strategies and processes.
• Self‑directed, with the ability to understand and resolve problems and to escalates through the appropriate channels when required.
• Proactively seeks customer feedback and asks questions to understand the customer’s business.
• Ability to share technical expertise and knowledge and provide coaching to less experienced team members.
• Collaborates and supports team members to deliver company objectives.
• Complies with all applicable laws, policies, and standards to ensure organizational, safety and health obligations are met.
• Fluency in written and spoken English; able to speak distinctly and see/hear clearly.
• Able to use computer software to record data and write reports.
• Can understand and interpret technical documentation relevant to work, e.g., technical drawings.

• Company Culture and Values:
  In the Atlas Copco Group, we emphasize collaboration, innovation, and sustainability. Join us to be part of a team that values diverse perspectives and continuous growth.
• Benefits and Perks:
  Enjoy a benefits package including health and wellness programs, retirement savings, and employee assistance. Flexible working arrangements and career advancement opportunities are available; specific benefits vary by location.
• Growth Opportunities:
  Access global training, mentorship, and career progression pathways to achieve your professional goals.
• Compensation Transparency:
  Competitive salaries reflect your skills, experience, and contributions; details are provided during the hiring process.

This position is onsite, supporting our valued customers in Boise, .

We Are An Equal Opportunity Employer! Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.