Maintenance Technician

Job Description

Category: Information Technology

Final date to receive applications: Ongoing until positions are filled.

• Work in a customer's home but may be exposed to extremes in temperature, humidity or wetness when in transportation.
• May occasionally walk on slippery or uneven surfaces.
• May have exposure to dust, gas, fumes or chemicals.
• On occasion, you may use special visual or auditory protective equipment.
• Will occasionally climb stairs and work off elevated surfaces.
• Frequently work with biohazards for Commercial Technicians only.
• Ability to sit, walk and crawl occasionally.
• Ability to stand, squat, kneel and dexterity to bend/twist neck and waist, frequently.
• Ability to use hands repetitively and power/simple grasp constantly.
• Ability for fine manipulation of hands as well as pushing, pulling and reaching above and below shoulder level constantly.
• Physical ability to lift, pull and push products up to 50 pounds frequently.
• Physical ability to lift, pull and push products that weigh more than 100+ pounds occasionally.
• Ability to carry items up to 6 feet occasion all.
• 100% local daily travel required.
• Must be able to work in the New York area.
• Must be able to travel in (Manhattan – subway) 5 mile radius to assist clients or able to drive (van) in Brooklyn 25 mile radius to assist clients.
• Ability to travel to New Jersey location for training for 2-3 weeks at a time.
• Must be able to handle 4-6 service calls per day.
• Must have a valid driver's license.
• High school diploma or general education degree (GED).
• Excellent customer service skills.
• Flexible to work Monday-Friday and any 8 hours between 7AM-5PM.
• Knowledge of appliance repair.
• Good computer skills with knowledge of Microsoft Office.
• Ability to apply concepts of basic math.
• Ability to read, write and comprehend instructions, correspondence, and memos in English.
• Ability to multi-task;
  Ability to work professionally with colleagues and be a team player.
• Ability to manage difficult customer situations.
• Must be self-motivated, customer-oriented person with excellent communication skills.
• Must pass mandatory background checks which may include pre-screening, illegal drug tests and credit checks.

• Process Excellence
• Collaboration
• Communication
• Emotional Intelligence
• Open-Mindedness
• Critical Thinking
• Solution Orientation
• Entrepreneurship
• AI Proficiency
• Data Literacy

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.