Apprentice - HVAC

Apprentice - HVAC 2

Summary:

Responsible for the proper operation, maintenance, and documentation of all Base Building HVAC systems and equipment as it pertains to tenant comfort. This includes but is not limited to:
Perimeter induction & radiation units, fan coil boxes, VAV boxes, water source heat pumps as well as associated DDC and pneumatic control actuators. Required theoretical understanding and working knowledge of the following systems: chillers, cooling towers, fans, boilers, pumps, heat exchangers, ancillary support equipment, water treatment and associated controls. Responsible for prompt and professional communications to bldg. tenants via in-person, phone call, and/or the Angus (CMMS) tenant Work Order (W/O) system.

Communications must be in clear, concise terms and viewed as timely, following each W/O through to completion, all while providing exceptional customer service. Responsible for an in-depth knowledge of the base bldg. BAS system (Siemens Insight/ Desigo), utilizing it in conjunction with the Angus W/O system to continuously monitor and maintain bldg. setpoints to provide world class comfort throughout a class A, commercial high-rise bldg.

in the heart of Boston.

• Perform monitoring, maintenance and repairs in a proactive manner to all base building mechanical equipment and systems, delivering consistent tenant comfort. This position will ensure occupant expectations are met and exceeded in a manner best described as a 'White Glove' level of service.
• Be proficient in the functionality of the BAS/EMS and understand the sequences required for proper building equipment and systems operation.
• Work with the facilities management team, engineers, contractors and consultants to maintain the proper operation of the base building tenant HVAC systems.
• Responsible for ensuring tenant HVAC is operating properly prior to construction close out/commissioning. Work with General Contractor, HVAC contractors and Controls contractors to ensure design specifications are met and all HVAC punch list items are resolved.
• Responsible for meeting contractual KPI's as set forth by the bldg. owners Property Managers and/or Engineer teams.
• Responsible for promptly responding to W/O's with the appropriate level of information to keep the tenant, bldg. owner and the facilities management team (F.M., Asst. F.M.) aware of progress and ultimate resolution.
• Own the W/O process from start to finish, passing off repairs to the 2nd / 3rd / Weekend shifts; then reviewing pass-down log for full circle management of activity to completion.
• Systematically identify EMS performance problems, anticipating impacts and seeking out root causes before they have a negative impact.
• Continuously evaluate the EMS controls systems, identifying future needs and making recommendations and/or repairs to ensure these needs are met.
• Maintain a professional, safe and clean environment.
• Maintain HVAC equipment on a continuous basis as part of the facility's preventive maintenance program.
• Perform other duties as assigned and assisting fellow staff members as required. Must be available for and proactively contribute to emergency repairs.
• Contribute to the creation of and/or adhere to operational SOPs for site specific equipment and systems.
• Maintain BAS metrics and/or locally created spreadsheets to track all tenant related work orders, seeking out trends and ways to reduce or eliminate customer complaints. Ensure that all W/O's are followed to completion, with an emphasis on exceptional customer service and client satisfaction.
• Management reserves the right to change and/or modify this position description as required to meet the needs of the site and/or building(s), in keeping with the CBA guidelines.

• Five (5) years' experience in HVAC industry with Two (2) years working on automation systems including the operation, maintenance, and repair of all types of mechanical infrastructure.
• Must have relevant experience troubleshooting and repairing DDC control systems. Experience programing Siemens Insight & Desigo Systems a preference.
• In-depth knowledge of air handling systems, airflow and IAQ (Indoor Air Quality) issues, heating systems and exhaust systems is required.
• Proficient in performing necessary functions of the CMMS. (Angus)
• Proficient in performing necessary functions of the Buildings BMS/EMS (Siemens Insight/ Desigo)
• Must have the ability to read and interpret detailed plans, specifications, operating manuals, and other written materials associated with this trade.
• Proficiency in Microsoft Office, with a specific preference to candidates having a thorough understanding of Excel.
• Excellent verbal and written communication skills are a key component in the successful performance of this position. The successful candidate must pass a written test that displays their mastery of communications and customer service skills.

• Extensive…