Field Startup Technician OOJ

About the Job

The role of a field technician involves the following duties:
Troubleshooting, testing, repairing and servicing technical equipment. Providing service and customer support during field visits. Managing on-site installation, repair, maintenance and testing.

Provide Factory Start‑Up of Lighting Control Systems. Represent our Company in the field for the technical support of products.

Work and guide the installing Electrical Contractors during the Commission of the Systems. Service of our products to ensure proper operations of the systems.

Train end users on the system schedules and operations. Provide support and training to internal sales staff as needed and provide technical expertise.

• Provide Start‑Up review of project documentation with the written specifications for proper implementation of Lighting control scheme.
• Provide commissioning and superior field technical support for all control components to ensure proper functionality per project design and specifications.
• Provide support for BAS/AV integration and address any issues as needed.
• Act as subject matter expert thus including mentoring, training and provide support to other internal teams.
• Network with integration technicians, building owners, building managers, and Electrical contractors to address any technical issues with lighting control integration, and function.
• Update and markup control related design drawings and support documentation for use in compiling owner documentation.
• Interface with Manufacturers Engineering team on unresolved issues in the field. Then provide technical expertise to resolve issues to customers.
• Network with Project Manager and Engineering team on possible product improvements.
• Conduct control training sessions in both classroom and jobsite settings, for both internal and external customers.
• Performs other similar and related duties as required.

• Education:
  
  Vocational High School or Equitant degree in Electrical, Electronics, HVAC or Similar Field.
• Experience:
  
  Minimum of 7 yr experience with electrical controls or Tridium Niagara Certified.
• OSHA 30 Certification Card.
• Valid Driver’s license with clean record.

• Networking Systems experience required with routers, HUBS, LAN lines etc.
• Must have integration knowledge of BACnet and TCP/IP devices on Tridium Niagara Platform.
• Requires good organizational and time management skills, close attention to detail and be able to effectively handle multiple priorities.
• Must also be comfortable and proficient in handling details and documenting business activities.
• Must have strong customer service orientation and able to work in a team‑based environment.
• Strong computer and networking skills, proficient with word processing, spreadsheet and presentation software, e‑mail and meeting management software.
• Networking and programmable logic software systems and tools.
• Ability to use internet and web based resources efficiently and effectively.

Travel requirements within the New England Market.

Terrific oppoprtunity to get in with one of the premier and state‑of‑the‑art fastest growing manufacturer’s representative in all of New England!

Excellent Benefit plan and terrific management team.

OOJ - 32860