Property Supervisor - Framingham MA

Property Supervisor

The Property Supervisor is responsible for the year-round operation, maintenance, safety, and appearance of a large condominium community. This position oversees seasonal operations, vendor management, grounds maintenance, emergency response, pool operations, snow removal, and enforcement of community standards while serving as the primary on-site liaison between residents, contractors, local municipal departments, and community management.

This is a highly visible, hands-on leadership position requiring strong organizational skills, sound judgment, excellent customer service, and the ability to respond to emergencies on a 24-hour on-call basis.

Winter Operations

• Plan, organize, and supervise all snow and ice management operations.
• Install snow stakes and prepare the property for winter weather.
• Set up and maintain ice melt and sand stations throughout the property.
• Order, receive, inventory, and distribute snow removal materials and equipment.
• Purchase fuel and maintain snow removal equipment including snow blowers.
• Perform preventative maintenance and minor repairs on snow removal equipment.
• Coordinate snow removal operations with contracted snowplow vendors.
• Supervise shovel crews and direct heavy equipment operations, including plow trucks, loaders, and skid steers.
• Coordinate vehicle movement with residents to facilitate efficient snow removal.
• Monitor property conditions during and after storms to ensure sidewalks, entrances, stairs, and common areas remain safe.
• Apply and monitor ice control measures throughout thawing and refreezing conditions.
• Respond immediately to residents' safety concerns involving snow and ice.
• Track contractor and labor hours for snow removal operations.
• Coordinate Christmas tree collection and municipal pickup.

Pool Operations (Spring, Summer & Fall):

• Maintain current Certified Pool Operator (CPO) certification.
• Serve as liaison with the local Board of Health regarding pool operations.
• Open and close community pool each season.
• Maintain pool equipment, pumps, filtration systems, and water chemistry.
• Conduct and document required water quality testing.
• Ensure compliance with all applicable health and safety regulations.
• Monitor pool operations and support lifeguards in maintaining a safe environment.
• Maintain inventory of chemicals, safety equipment, and first aid supplies.
• Distribute pool passes and monitor guest registration procedures.
• Perform repairs and maintenance to pool facilities and restrooms.
• Clean, power wash, and maintain pool deck, furniture, fencing, and surrounding amenities.
• Monitor pool operations and respond to issues as necessary.

Grounds & Exterior Maintenance:

• Supervise landscaping contractors and seasonal improvement projects.
• Direct plantings and monitor the health of turf, shrubs, trees, and landscape beds.
• Monitor irrigation systems and perform minor repairs and programming adjustments.
• Coordinate irrigation contractor service when necessary.
• Repair damaged turf through seeding, fertilizing, and sod replacement.
• Perform pruning and landscape touch-ups as needed.
• Install and maintain shutters, fencing, railings, and other exterior features.
• Perform power washing of buildings, fences, sidewalks, and common areas.
• Supervise exterior capital improvement projects including painting, fencing, sheds, paving, and infrastructure improvements.
• Perform miscellaneous painting and concrete repairs.

Property Maintenance & Operations:

• Conduct daily inspections of the community for cleanliness, safety, and maintenance concerns.
• Remove litter and debris from common areas.
• Monitor recycling facilities and dumpsters for proper usage.
• Coordinate disposal of prohibited waste materials.
• Perform minor repairs involving lighting, plumbing, doors, fencing, drainage systems, concrete, and common area facilities.
• Replace lighting and monitor exterior lighting systems.
• Vacuum and clean common building areas.
• Clean drains and maintain recycling facilities.
• Pick up dog waste throughout the community.
• Remove minor pest infestations including wasp nests and dispose of deceased animals when necessary.
• Assist with shed inspections, replacements, and coordination with homeowners.

Resident Services:

• Respond promptly to resident maintenance requests and concerns.
• Process parking permit requests.
• Distribute community notices and correspondence.
• Coordinate access for water shutoffs and maintenance within occupied units.
• Respond to resident emergencies including:
• Water leaks
• Lockouts
• Heating failures
• Flooding
• Electrical concerns
• Security issues
• Coordinate repairs with contractors and municipal departments.
• Maintain positive working relationships with residents, homeowners, tenants, and guests.

Vendor & Contractor Management:

• Supervise contractors performing work throughout the property.
• Inspect completed work to ensure quality and compliance.
• Coordinate utility work with municipal departments.
• Oversee owner improvement projects including window and door replacements.
• Direct vendors regarding proper disposal…