Facilities Operations Manager (Camfield Tenants' Association

The Camfield Tenants’ Association (CTA) is a community-driven non-profit organization that owns the Camfield Estates property in Boston’s historic South End. This community consists of 102 units of low-income family housing with plans to expand in the near future. The CTA is seeking a Facilities Operations Manager to oversee the maintenance program and staff at Camfield Estates. This includes the assignment of work orders and following through on the completion of these work orders, making routine inspections of the common areas, scheduling special projects, performing preventive maintenance inspections, and scheduling repairs.

The Facilities Operations Manager works closely with the maintenance staff to improve and build their skills. Responsibilities also include the following:

• Providing technical support and training to the Superintendents and Maintenance Technicians.
• Enforcing Camfield Estates safety protocols, using Maloney Properties policy guidelines.
• Assigning/dispatching all work orders. This will include prioritizing and delegation of work orders based on the maintenance personnel skill set and follow-through on the completion of work orders.
• Reviewing completed work orders for accuracy and thorough resolution of any maintenance issues. Reviewing and analyzing work orders trends.
• Conducting periodic safety and mechanical inspections. Scheduling and performing regular buildings and grounds inspections.
• Conducting pre-NSPIRE inspections to ensure properties achieve the highest inspection scores possible.
• Reviewing and submitting monthly work order reports to Senior Management and conducting Team Meetings according to policy.
• Maintaining inventory of equipment purchased for the property. Competitively pricing all regular maintenance supplies for the properties.
• Budget management – partnering with CTA’s Operations Officer, Maloney’s Property Manager and other office personnel to develop and control maintenance operating budget. Reviewing and making budget adjustments monthly.
• Assisting in the development and implementation of all maintenance, routine, and capital improvement programs. Preparing scope of work and bid documents. Reviewing bid document packages.
• Assisting CTA with monitoring capital needs and developing a long-range plan for the property.
• Contracting and overseeing the work of all vendors and contractors; maintaining service contracts for all such work.
• Overseeing compliance of all mechanical functions of the site(s) in accordance with policies, city, state, and/or federally required certifications.

As this position requires continual contact with professional peers, staff, residents, clients, contractors, and the outside community, the Facilities Operations Manager must demonstrate effective written and oral communication skills. While working collaboratively with the Maloney Properties Facilities Department, the Site Property Manager, senior members of Maloney Properties and other central office administrative staff, the Facilities Manager must be able to work collaboratively in the development, revision, and implementation of all site policies, procedures, programs, and systems.