Facilities Manager

About Casa Esperanza

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

We are seeking a dedicated Facilities Manager to lead the maintenance, safety, and operational integrity of our facilities across multiple sites. This role is ideal for a facilities professional who is passionate about creating safe, welcoming, and therapeutic environments that support healing and recovery.

The Facilities Manager is responsible for the daily management, maintenance, safety, and operational readiness of all Casa Esperanza, Inc. facilities and affiliated properties. This position ensures all buildings, grounds, mechanical systems, and equipment are maintained in a safe, clean, compliant, and functional condition that supports the organization's mission and provides a safe environment for patients, staff, visitors, and community partners.

Working under the direction of the Director of Operations, the Facilities Manager oversees preventive and corrective maintenance programs, supervises facilities staff and contractors, coordinates vendor services, manages work orders and inventory tracking , and ensures compliance with all applicable regulatory and safety requirements. This position supports capital improvement projects , emergency preparedness initiatives, operational planning, and continuous improvement efforts to ensure Casa Esperanza's facilities remain safe, efficient, and fully operational

Facilities Operations

• Manage the daily operations and maintenance of all Casa Esperanza and affiliated facilities.

• Oversee preventive, predictive, and corrective maintenance programs for buildings, grounds, mechanical systems, and equipment.

• Ensure all facilities remain safe, operational, and compliant with applicable federal, state, local, licensing, accreditation, and funding requirements.

• Conduct routine inspections of buildings, grounds, and equipment to identify maintenance needs, safety concerns, and opportunities for improvement.

• Coordinate and prioritize maintenance requests through the organization's computerized maintenance management system (CMMS).

• Ensure timely completion and documentation of all work orders.

• Coordinate emergency repairs utilizing in-house staff and outside contractors.

• Perform or oversee minor repairs involving plumbing, electrical, carpentry, painting, flooring, doors, hardware, and general building maintenance.

• Oversee landscaping, snow removal, waste management, and grounds maintenance services.

• Ensure building systems—including HVAC, plumbing, electrical, elevators, automatic doors, fire alarms, surveillance systems, security alarms, panic buttons, and access control systems—remain fully operational.

Safety, Compliance, and Emergency Preparedness

• Ensure compliance with OSHA, the Department of Public Health, licensing agencies, funding sources, fire safety regulations, and applicable building codes.

• Conduct and document monthly fire drills and coordinate routine testing of fire protection and life safety systems.

• Participate in emergency preparedness, business continuity, and disaster response activities under the direction of the Director of Operations.

• Support infection control initiatives by ensuring environmental cleaning standards, sanitation protocols, and facility safety requirements are consistently maintained.

• Identify and mitigate facility-related risks before they impact operations.

Quality Assurance

• Conduct routine quality inspections of buildings, mechanical systems, safety equipment, grounds, and vehicles.

• Develop and implement corrective action plans to address deficiencies and improve operational performance.

• Maintain accurate maintenance records, inspection logs, vendor documentation, warranties, and regulatory reports.

• Promote continuous improvement by identifying opportunities to improve safety, quality,…