Operations Manager, East Region

What this job involves:

Responsible for the management and operation of properties and staff as directed by clients and in accordance with Jones Lang LaSalle standards and procedures.

Responsible for the management and operation of properties and staff as directed by clients and in accordance with Jones Lang LaSalle standards and procedures.

• Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety systems
• Complete quarterly onsite inspections, which require travel to each site
• Manage, coordinate, and verify all work has been completed to satisfactory standards
• Utilize vendor management skills to ensure all vendors are delivering to expected service levels
• Oversee daily operations of sites including setting priorities on work to be performed in collaboration with the Facility Manager
• Manage the day-to-day performance and coordination of site PM programs

• Develop and maintain positive client relationships
• Provide conflict resolution and solution analysis
• Manage and coordinate work requests with onsite labor

• Provide contract compliance management and quality control
• Maintain responsibility for JLL Engineering compliance program

• Aid in the preparation of detailed budgets for operations
• Prepare regular and ad-hoc reports
• Complete any and all other duties and tasks assigned

• High School diploma or equivalent
• 3+ years experience in facility management in either corporate environment or third party service provider, especially in hospitality, restaurant, or commercial kitchen facilities
• Strong technical knowledge of building systems, data center, UPS, electrical, mechanical, HVAC, refrigeration, and commercial kitchen equipment
• Experience with MS Office suite and CMMS databases
• Regular and predictable attendance to support the needs of the business and client
• Ability to supervise vendor performance or projects during normal and off hours including weekends when necessary

• College degree
• 4+ years experience in facility management in either corporate environment or third party service provider, especially in hospitality, restaurant, or commercial kitchen facilities
• Advanced technical knowledge of building systems, data center, UPS, electrical, mechanical, HVAC, refrigeration, and commercial kitchen equipment
• Advanced experience with MS Office suite and CMMS databases
• Strong presentation skills and client relation skills

Boston Logan International Airport