Senior Trainer

Responsibilities

• Facilitate in-person training sessions at designated learning hubs, ensuring an interactive and engaging learning environment.
• Conduct virtual training sessions using appropriate platforms, catering to the needs of remote associates.
• Deliver operational courses covering various aspects of automotive sales and service, including product knowledge, customer service, and operational procedures.
• Assess associate performance and comprehension during training sessions through evaluation methods such as quizzes, role-plays, and simulations.
• Provide constructive feedback and coaching to associates to support their continuous improvement and development.
• Work closely with managers of training, learning and development teams, instructional design teams and operational leaders to align training initiatives with business objectives.
• Communicate effectively with associates, learning hub staff, and stakeholders to ensure seamless coordination of training activities.
• Coordinate travel arrangements as needed for on-site training sessions at different learning hubs.
• Manage logistical aspects of training events, including scheduling, materials preparation, and venue coordination.

• Bachelor's degree in education, business administration, or relevant work experience.
• Proven experience in delivering training sessions.
• Strong presentation and facilitation skills, with the ability to engage diverse audiences.
• Excellent communication and interpersonal skills.
• Proficiency in virtual training platforms and multimedia tools (e.g., Microsoft Office Suite, Workday Learning).
• Willingness to travel periodically up to 50%.