Mobile Technician Leader

Cox Fleet keeps your fleet moving.
Cox Fleet is one of the largest fleet maintenance companies in the country! We are currently operating with 500+ mobile trucks and 20+ shops. As a leader and innovator in the mobile fleet service industry, we provide preventative maintenance excellence with proprietary technology tailored to each customer's unique needs. Our business has experienced substantial organic and acquisitive growth in the past few years, with additional significant future growth expected soon.

As our business continues to expand, we are always on the lookout for motivated, energetic individuals to fill the positions now available on our talented team of professionals.

Cox Fleet is currently hiring a Mobile Technician Leader to join our Management Team to support the future growth of the Company. If you are looking for a new place to call home, we would love to talk to you!

• Lead a team of 15+ technicians, provide leadership and guidance to deliver company results.
• Meet one‑on‑one with direct reports to provide coaching and mentoring and help them find solutions.
• Retrieve, review, and monitor metrics, reports, process documentation, customer service logs, and/or training or safety records to analyze team productivity and recommend changes to improve maintenance and repair efficiency.
• Travel to technician and customer locations frequently.
• Participate in and/or lead regular meetings with market team members across various functions, such as dispatch, parts, and billing.
• Monitor operations to ensure technicians comply with administrative and DOT policies, safety rules, environmental regulations, and organizational standards.
• Perform onboarding activities for technicians, including requesting equipment, completing new‑hire documentation, and providing access to company systems.
• Conduct safety audits and Quality Control Inspections (QCIs).
• Assist in the development and/or adherence to a monthly budget.
• Coordinate with market team members to set goals and strategies for improving team and market productivity.
• Collaborate and coordinate with dispatch and sales teams to ensure each tech has a full schedule daily.
• Delegate work to technicians as unscheduled repair calls come in and coordinate with internal team accordingly.
• Participate in a regular safety meeting to review organizational safety information.
• Implement safety processes and procedures and monitor technicians' adherence to them.
• Provide guidance and expert advice on technical, systems, or process‑related topics and encourage others to do the same.
• Collaborate with customers to provide solutions that meet vehicle maintenance requirements; act as liaison between Cox Fleet technicians and customers.
• Facilitate communication and problem solving across functions to resolve issues.
• Provide technicians with standard and emergency operating procedures for maintenance, replacement, and repair work.
• Monitor inventory levels of equipment, parts, or tools across technicians.
• Interview, select, and train new technicians.
• Work across Cox Fleet organizations to resolve items related to the technician role (HR, Parts/Procurement, Fleet Management, IT, etc.).
• Operate a company‑issued vehicle to travel to technicians and customer locations.
• Perform technician duties such as preventive maintenance or parts repairs as needed to model appropriate practices.
• Perform other duties and responsibilities as assigned.

• Bachelor's degree in a related discipline and 6 years’ experience in a related field (alternative combinations such as a master’s with 4 years or a Ph.D. with 1 year are acceptable).
• 1+ year of experience in a management or lead role.
• Safe drivers required with a 3‑year MVR review; candidate must hold a valid state driver’s license and maintain a Driver Qualification File.
• Must be at least 21 years old due to interstate operating authority regulations.
• Skills in coaching, mentoring, teaching, discipline, difficult conversations, and “tough love” in a mobile technician context.
• Knowledge of mobile work environment, maintenance practices, and process requirements.
• Ability to coordinate multiple group efforts to solve technician‑related issues.
• Ability to…