Custodial Supervisor

Position Details:
Position Information and Announcement Number STAFF - VA - 26451. For questions regarding this position, contact Search Support at auxjobs or .

Classification

Title:

Custodial Supv I - BZ.

Working Title:

Custodial Supervisor I. Position Number: 4N1039. Department:
Residence Life Administration. Division:
Auxiliary Services. Appointment Type:
Classified. Contract Type:
Classified Hourly. FLSA Status:
Non-Exempt. Union Affiliation:
Exempt from Collective Bargaining. FTE: 1.0. Salary: $32.55 per hour.

Residence Life’s custodial management team ensures the on-site supervision and coordination of custodial activities for the housing buildings and associated areas. The primary emphasis is on cleaning public areas, including restrooms, carpeted and hard-surface floor care, trash removal, room set‑ups and other related duties.

The Custodial Supervisor I reports to the Custodial Supervisor II and manages daily custodial and light maintenance activities for each residential community. The two Supervisors collaborate to provide a clean and safe environment for all residents and visitors. Each supervisor is assigned 5 or 6 communities.

• Supervises the crews in their assigned communities (hiring, training, scheduling, coaching, evaluating, payroll functions, etc):
  • Full‑time crew of 3 Custodian IIs and up to 25 Custodian Is
  • Weekend Student Custodians (up to 15) during the academic year
  • 30+ temporary employees including both student and short‑term workers during the summer conferencing season
• Ensures excellent customer service to building patrons and occupants.
• Ensures staff meet quality standards through regular inspections.
• Manages the equipment, chemical, and supply inventories:
  • Conducts regular inventory counts and evaluates inventory levels to determine weekly supply orders.
  • Performs related ordering duties.
  • Monitors and requests maintenance as needed for machinery and equipment to ensure a safe working environment.
• Ensures effective implementation of pest control protocols and preventative measures.
• Ensures safety and security of building patrons and staff.
• Performs cleaning duties as needed to maintain all areas.
• Performs a variety of administrative tasks in support of the department:
  • Oversees Custodian II reporting.
  • Conducts regular staff meetings providing recaps to the management team.
  • Provides daily operational reports to the management team.
• Actively participates as part of the team while performing other duties in support of the department’s mission.

The University Student Housing Department currently lacks the necessary funding to provide sponsorship at this time.

• Experience supervising custodial and/or light maintenance activities in commercial, institutional, high‑density housing, or similar settings or an equivalent combination of relevant education and experience.
• Experience training and supervising staff (both full‑time and part‑time/temporary staff).
• Proficient experience working with a variety of software applications.
• Demonstrated knowledge of safety procedures utilized in a custodial position.
• Extensive customer service experience dealing effectively and diplomatically with a variety of people.

• Certifications/Classes related to custodial, sanitation, building maintenance, etc.
• Experience enforcing building and security regulations.
• Experience with inventory control.

• Exude enthusiasm and have a high level of integrity and customer orientation while interacting with a wide range of individuals from staff to students to parents to vendors.
• Be sensitive to the needs of tenants and possess extensive knowledge of customer service.
• Maintain current knowledge of the cleaning industry.
• Maintain composure while working with a broad spectrum of personalities under stress, pressure, and time‑sensitive demands of the job.
• Possess solid problem‑solving skills.
• Exhibit leadership and team‑building skills.
• Be self‑motivated, adapt to frequently changing priorities, and be able to organize and prioritize…