Housekeeper, Maintenance​/Cleaning

About IMG Academy

IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student‑athletes to win their future while preparing them for college and for life. IMG Academy has been nationally recognized by organizations including Sports Business Journal, USA Today, and the Best and Brightest Companies to Work For for its workplace culture, innovation, and commitment to developing people both on and off the field.

Department:
Accommodations

Position Summary:

Housekeepers are responsible for maintaining high standards of cleanliness at a boarding school and sports training destination located on a 400‑acre campus.

• Perform advanced cleaning and sanitation tasks, including sweeping, mopping, dusting, polishing, vacuuming, disinfecting, and other duties to maintain a clean and safe environment.
• Learn, operate, and maintain floor machines, vacuums, scrubbers, buffers, extractors, and other specialized cleaning equipment safely and efficiently.
• Complete routine and repetitive housekeeping duties with attention to detail and consistency across all assigned areas.
• Provide laundry services for dormitories and commercial facilities, including washing, drying, folding, sorting, and distributing linens and personal items.
• Monitor, restock, and maintain cleaning supplies, chemicals, and equipment, reporting shortages or malfunctions promptly.
• Collect and remove trash and bulk materials, working with team members or equipment for items that exceed safe lifting guidelines.
• Maintain accurate cleaning logs, inspection reports, and other documentation in compliance with departmental standards.
• Organize and maintain housekeeping carts, storage areas, laundry rooms, and equipment for efficiency and safety.
• Follow all safety procedures, including proper handling, labeling, and use of chemicals, ensuring adherence to OSHA and company standards.
• Identify and report maintenance issues, safety hazards, or equipment repairs, assisting as needed to resolve them promptly.
• Conduct routine inspections of assigned areas to ensure cleanliness, safety, and compliance with quality standards.
• Respond professionally to guests, students, or staff cleaning requests and special needs.
• Train, mentor, and support less‑experienced staff on cleaning techniques, equipment operation, and safety practices.
• Collaborate effectively with all department leadership and internal departments to support efficient operations and continuously enhance the overall campus experience.
• Other duties as assigned by management.

• High school diploma or equivalent; additional training or certifications in housekeeping, custodial services, laundry operations, or facilities management is a plus.
• Proven customer service orientation, with ability to interact professionally and courteously with guests, students, and staff.
• Demonstrated attention to detail and commitment to high cleanliness and presentation standards.
• Ability to work independently, prioritize tasks effectively, and perform duties with minimal supervision.
• Working knowledge of cleaning methods, equipment, chemicals, and best practices; experience in institutional, campus, hotel, or healthcare environments preferred.

• Ability to safely lift, carry, push, and pull equipment, supplies or materials weighing up to 50 pounds.
• Ability to stand, walk, bend, stoop, squat, kneel, reach, stretch, and perform repetitive movements for extended periods.
• Ability to work indoors and outdoors in varying temperatures and weather conditions.
• Ability to work on multiple surfaces, including stairs, hard floors, turf, grass, courts, and walkways.
• Manual dexterity required to safely operate housekeeping, custodial, and laundry equipment.
• Frequent movement across campus, including stairs and elevators.
• Ability to use standard office and mobile technology for reporting and documentation.
• Ability to work flexible schedules, including day, evening, overnight, weekends, and holidays as needed.

• Requires a background check upon offer.
• Requires a pre‑employment drug screen upon offer.

• Comprehensive Medical, Dental and Vision.
• Flexible Spending Account and Health Savings Account options.
• 401(k) with an Employer Match.
• Short Term and Long Term Disability.
• Group and Supplemental Life & AD&D.
• Gym Discount Program.
• Pet Insurance.
• Wellbeing Program.

IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.