Sr. Digital Services Remote Support Specialist
Job in
Brea, Orange County, California, 92631, USA
Listed on 2026-06-15
Listing for:
Trane Limited
Full Time
position Listed on 2026-06-15
Job specializations:
-
Maintenance/Cleaning
HVAC Tech / Heating Engineer, Maintenance Technician / Mechanic
Job Description & How to Apply Below
週一至週四,與同事在辦公室工作。週五則可自行選擇工作地點,靈活配合工作需求。locations:
布雷亞,加利福尼亞:
加利福尼亞州羅克林:
坦佩,亞利桑那time type:
全職posted on:
今天刊登job requisition :
JR-5604成為我們使命的一份子!作為全球領先的企業,致力於為建築、住宅及交通運輸創造舒適、永續且高效的氣候解決方案,我們有責任將地球放在首位。對於 Trane Technologies 及旗下業務,包括 Trane 和 Thermo King,永續發展不僅是我們的經營方式,更是我們的核心事業。你是否敢於直面世界的挑戰,並看見具有影響力的可能性?你是否希望為創造更美好的未來貢獻一己之力?如果你的答案是肯定的,我們誠摯邀請你加入我們,一同勇敢挑戰永續世界的無限可能。了解我們為你量身打造的福利,助你在工作與生活中蓬勃發展。我們勇往直前。工作地點:週一至週四,與同事在辦公室工作。週五則可自行選擇工作地點,靈活配合工作需求。At Trane Technologies
TM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and boldly go.
Trane is seeking a
** Sr.*
* ** Remote Support Specialist
** in the
** Pacific Southwest Region**. In this role, you will leverage your HVAC knowledge and Controls skills to analyze, remotely diagnose, and optimize a variety of connected commercial and industrial HVAC equipment. This role is primarily focused on supporting our Connected Mechanical Service Agreement customers. If you have 10+ years of experience working with commercial HVAC equipment and Controls, Trane wants to hear from you!
** Work arrangement:
** located within the Pacific Southwest Region.
** Why Trane Technologies Is The Best Company for HVAC Remote Support Specialists:
*** Trane is recognized worldwide as the brand standard for HVAC and Building Controls Systems.
* Trane is committed to your safety and has a world class safety program with continuous training for their associates.
* Highly competitive and comprehensive total compensation program including total cash compensation, benefits, holiday and vacation.
* Dedicated to a military friendly environment (Veterans are highly encouraged to apply).
* Unlimited opportunities for career development and promotions.
* Determined focus to be the employer of choice in our industry (we want to be the company where everyone wants to work).
* World Class continuing education, featuring Manufacturer (OEM) Level Training and resources.
* Company-wide commitment to promoting a strong work/life balance.
* Organizational encouragement of community involvement and sustainability (green initiatives).
* High speed laptop, uniforms, and smart phone.
** What you’ll be doing:
** A Remote Support Specialist (RSS) is a unique position dedicated to supporting Trane Digital Services and Connected Mechanical customers. The RSS will utilize Trane Connect and Command Center to enable/map/tune equipment analytics, view remote diagnostics, perform connected Inspections on BAS systems & mechanical equipment and perform system optimizations. Duties include, but are not limited to, monitoring critical building metrics, checking systems & equipment for operational integrity, and making small-scale adjustments to a building system programming.
The Remote Support Specialist is part of the Digital Services Team and works in collaboration with salespersons, technicians other team members as well as customers.
** Exceptional technical, written and verbal communication skills are critical to the success of the RSS role.
**** What you'll bring to the table:
*** Strong ability to work in a team environment
* A High School Diploma, GED or equivalent experience
* Ten (10), or more years’ experience in HVAC control systems and mechanical equipment service; or equivalent combination of education and experience
* IT/Network understanding – knowledge of IP/subnet/gateway and DNS importance.
* Ability to communicate effectively with other IT professionals.
* Ability to troubleshoot & inspect HVAC systems and mechanical equipment remotely.
* Operating knowledge of Microsoft Office and comfortable with hand-held devices (i.e. Smartphone, iPad).
*…
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