Customer Relations Representative
Job in
Bridgeview, Cook County, Illinois, 60455, USA
Listed on 2026-09-03
Listing for:
Advantage Chevrolet of Bridgeview
Part Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual, Call Center / Support
Job Description & How to Apply Below
Customer Relations Representative
Advantage Auto Group, is looking for a part-time Customer Relations Representative to join our Service Department team.
What You'll Do- Make outbound follow-up calls to service customers to gather feedback on services performed on vehicle.
- Address customer concerns promptly and professionally, escalating issues to the Service Manager when needed
- Track and report response data and customer satisfaction trends
- Support the service team in maintaining strong customer relationships post-visit
- Excellent phone and interpersonal communication skills
- Comfortable working with performance metrics and call volume targets
- Automotive service or customer service background preferred, not required
- Reliable, detail-oriented, and able to work independently
- Part-time schedule
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