Operations Manager - Distribution Center - Bilingual

MJ Holding Company, LLC is the largest distributor of sports trading cards and trading card games like Magic:
The Gathering and Pokémon—and we’re growing fast. Our success comes from passionate people who love what they do. At MJH, you’ll find a team that’s enthusiastic about the products we distribute, proud of the culture we’ve built, and committed to our success. If you’re driven and excited about the world of trading cards, we want you on our team!

Full-time

We are seeking a high-impact Operations Manager to lead first-shift operations within a high-volume retail and E-Commerce distribution center. This strategic leadership role oversees end-to-end warehouse operations, including receiving, inventory management, fulfillment, shipping, quality, and returns, while building a culture of accountability, engagement, and continuous improvement. The successful candidate will lead through influence, develop high-performing leaders, and drive operational excellence through data-driven decision-making and disciplined execution.

• Lead and develop a team of department managers and front-line operations teams.
• Drive performance across safety, productivity, inventory accuracy, quality, and service metrics.
• Build a culture focused on accountability, collaboration, employee engagement, and operational excellence.
• Partner cross-functionally with Planning, IT, Field Operations, Human Resources, and staffing partners to achieve business objectives.
• Lead continuous improvement initiatives that optimize productivity, reduce costs, and enhance customer service.
• Translate strategic priorities into operational execution and measurable business results.

• Proven people leader who develops talent, builds succession pipelines, and inspires high-performing teams
• Strategic thinker who balances day-to-day execution with long-term operational objectives
• Change agent who effectively leads organizations through growth, transformation, and process improvements
• Results-driven decision maker who leverages data and analytics to drive performance and accountability
• Collaborative partner who builds strong relationships across departments and influences outcomes
• Customer-focused leader who understands the impact of operational excellence on the customer experience
• Executive presence with strong communication skills and the ability to engage teams at all levels of the organization
• Resilient problem solver who thrives in a fast-paced environment and navigates challenges with confidence and urgency

• Bachelor’s degree in supply chain management, business administration, logistics, or equivalent experience
• Bilingual in Spanish/English
• 7+ years of progressive distribution center, fulfillment, or warehouse operations leadership experience
• Experience leading multiple operational functions and developing front-line leaders
• Background in retail, E-Commerce, or omnichannel distribution environments
• Strong knowledge of warehouse management systems, inventory control, labor management, and operational best practices
• Demonstrated success improving operational performance, employee engagement, and business results

• Lean, Six Sigma, or continuous improvement certification
• Experience with automation, material handling systems, and labor management technology
• Multi-shift distribution center leadership experience

This is an opportunity to join a leadership team where you will directly influence operational strategy, build organizational capability, and drive measurable business impact. We are looking for a leader who can develop people, elevate performance, and create a culture that consistently delivers exceptional results.

At our company, we believe operational excellence starts with great people. We are committed to creating a culture where leaders are empowered to make an impact, challenge the status quo, and develop high-performing teams.

• Lead with integrity by doing the right thing, fostering trust, and creating an environment of accountability
• Put people…