Director Of National Accounts

Innovative Food Holdings is a specialty food platform serving leading food service, hospitality, airline, retail, and e-commerce customers throughout North America. Our business combines specialty food sourcing, procurement expertise, distribution capabilities, and technology-enabled supply chain solutions to deliver unique products and exceptional service to complex commercial customers. As the Company continues its transformation and growth, this position will play an integral role in expanding strategic customer relationships while helping shape the future of our commercial organization.

Innovative Food Holdings (“IVFH”) is seeking an accomplished commercial leader to accelerate the growth of our national accounts business. This role is responsible for developing new strategic customer relationships while maximizing the value and long-term growth of an existing portfolio of national and regional accounts.

The Director of National Accounts serves as the commercial owner of assigned customers and targeted prospects, leading every stage of the customer lifecycle—from business development and contract negotiations through implementation, execution, growth, and ongoing relationship management.

This is not a traditional account management or customer service position. It is a highly visible leadership role responsible for creating profitable growth, strengthening customer partnerships, identifying new market opportunities, and coordinating cross-functional execution throughout the organization.

The successful candidate will possess exceptional commercial instincts, executive presence, financial acumen, and the ability to build trusted relationships with senior decision‑makers. They will thrive in a fast‑paced entrepreneurial environment where initiative, ownership, accountability, and results matter.

The Director of National Accounts is responsible for:

• Growing profitable revenue through new customer acquisition and expansion of existing national accounts.
• Building executive‑level customer relationships founded on trust, responsiveness, and business value.
• Leading commercial strategy, pricing, negotiations, and contract management.
• Coordinating internal teams to ensure flawless execution of customer commitments.
• Identifying opportunities to improve customer profitability while delivering exceptional service.
• Serving as the voice of the customer throughout the organization.

• Identify, qualify, and pursue new national account opportunities aligned with the Company’s strategic growth objectives.
• Build and maintain an active pipeline of qualified business opportunities.
• Develop relationships with executive decision‑makers, procurement leaders, culinary teams, operations leadership, and supply chain organizations.
• Lead customer discovery meetings, presentations, proposals, and commercial negotiations.
• Develop customized value propositions that differentiate IVFH in the marketplace.
• Successfully convert prospects into long‑term strategic customers.

• Own a portfolio of strategic national and regional customers.
• Develop comprehensive account growth strategies for each assigned customer.
• Increase customer penetration through new product introductions, expanded distribution, additional locations, and broader service offerings.
• Conduct executive business reviews and strategic planning sessions.
• Serve as the primary commercial contact for senior customer leadership.
• Build long‑term partnerships that create sustainable mutual growth.
• Lead contract negotiations and commercial agreements.
• Develop customer pricing strategies that balance competitiveness with profitability.
• Manage Requests for Proposal (RFPs), Requests for…