Quality Manager - Packaging Manufacturer

About Our Client

Our client is a vertically integrated manufacturing business that produces paper-based packaging solutions, specializing in container board and corrugated products used for shipping and industrial applications. The organization typically operates a network of mills and converting facilities, enabling it to control the process from raw material sourcing through finished packaging production. It serves a diverse customer base across sectors such as consumer goods, food and beverage, and ecommerce, focusing on high volume, cost efficient output, supply chain reliability, and continuous operational improvement.

• Lead and manage the Quality Control team, establishing clear expectations and accountability.
• Design, implement, and sustain the Quality Management System (QMS), ensuring ISO 9001 compliance.
• Provide training and mentorship to employees on quality standards, procedures, and best practices.
• Collaborate with Customer Service, Design, and Operations to align processes with customer requirements.
• Act as the primary liaison between customers and production to address quality issues and enhance satisfaction.
• Oversee the New Product Introduction (NPI) process to support successful product launches.
• Manage quality issue resolution, including containment, root cause analysis, CAPA, and validation of corrective actions.
• Drive adoption of QA and QC methodologies such as IQC, IPQC, OQC, and SCP.
• Lead continuous improvement efforts using tools like 5S, SMED, G8D, PPAP, Visual Management, and waste reduction initiatives.
• Build and maintain strong supplier relationships, promoting quality improvements and key initiatives.
• Ensure compliance with regulatory and certification requirements, including AIB, REACH, RoHS, cGMP, and Prop 65.
• Oversee sustainability and Chain of Custody programs (FSC, SFI, PEFC).
• Support product and food safety programs, audits, and material certification processes.
• Manage color control processes to maintain consistency and quality standards.
• Promote adherence to Code of Conduct and Social Responsibility programs.
• Leverage data and analytics to identify trends, solve complex issues, and drive overall performance improvements.

• ISO 9001 QMS experience
• Root Cause Analysis, CAPA experience
• Continuous Improvement experience
• Corrugated packaging experience is strongly preferred
• Bilingual in Spanish is a plus
• SQF, AIB certifications preferred
• Bachelor's degree is preferred
• Sponsorship not provided

• $100,000 - $125,000 base salary depending on experience
• 10% bonus incentive
• 401(k) matching
• Full health, dental, vision insurance
• Flexible PTO

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Ben Aldrich

JN-