Maintenance Technician

FACILITIES MAINTENANCE TECHNICIAN OVERVIEW

The facilities maintenance technician is responsible for repairs and maintenance of all facilities within a geographical region, acting as the contact for emergency situations and new set up for the ability to open for business. Additionally, the facilities maintenance technician will assess and consider the daily safety of our employees, the security of our assets and the service to our customers.

This position will at times coordinate outside contractors or vendors for various services.

• Acts as the primary contact for all regional personnel for any building issues (climate control, odors, smoke, spills, damage, emergencies and repairs, installations, remodeling, set ups, etc.)
• May act as the project coordinator for all size projects including large scale repair and new facility construction projects
• Assists with maintaining building security and immediately responds to building emergencies during hours of operation.
• Monitors and replaces light bulbs in all assigned facilities, as needed
• Makes minor plumbing repairs, as necessary
• Coordinates and assists with departmental and employee moves
• Performs basic electrical work and determines when an electrician is required
• Hangs pictures and shelving, as needed
• Dismantles and installs and new and used furniture for all captives, franchises and claims centers in assigned areas.
• Transports goods or equipment as assigned
• Performs other maintenance duties as assigned by the Purchasing and Facilities Manager
• Responsible for managing incoming and outgoing shipments. This includes preparation of outgoing packages, return shipments and receipt of MGA related deliveries (i.e. Supplies, purchases, equipment). This may also require managing large possibly heavy parcels. Incoming shipments are to be confirmed upon receipt, and delivered to the appropriate party

• Must be able to effectively communicate (oral and written) with all employees, contractors and vendors
• Self-starter and team player
• Must be organized and provide deliverables in support of project plans
• Associates degree in project management, certificate in trade school or equivalent work experience related to project management, vendor management, facilities and/or maintenance.
• Must have a basic understanding of how things work (facility-related)
• Basic Computer Knowledge (Excel, Powerpoint, Word)
• Understand and follow oral and written instructions
• Ability to prioritize and manage multi-functional tasks
• Ability to work effectively under pressure, and against strict time constraints
• Ability to use standard powered and non-powered tools
• Must be able to travel up to 80% of the time to various worksite locations within the assigned region, as needed
• Must be able to work weekends and holidays.

• Be able to walk, bend, stoop, balance, crawl and reach for extended periods of time
• Must be able to utilize/view a PC and/or monitor/computer proficient
• Must be able to lift up to 100 pounds
• Must be comfortable and able to work on a ladder of 20 feet
• Must be able to work independently without direct supervision
• Must have a valid TX Drivers License