Filtration Service Representative

Overview

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. The Filtration Service Representative position is responsible for the installation and repairs of water filtration equipment and coolers.

Reporting

Location:

Buffalo, NY

Pay: $23

Schedule:

M-F 7am-4:30pm

• Health Benefits:
  
  Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA)
• Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)
• Insurance:
  Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment
• Other great benefits:
  Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits

• Service, maintain and exchange existing equipment on a scheduled basis.
• Installation of water filtration and in-line coffee brewer equipment for new accounts.
• Deliver coffee products to new accounts upon installation of in-line coffee brewer unit.
• Respond to scheduled filter changes and equipment service requests.
• Operate and maintain Company vehicles in a safe and efficient manner.
• Maintain and control inventory of equipment and parts.
• Document and log all installation, exchange and service transactions.
• Test water samples after servicing of equipment.
• Serve as a Primo brand ambassador by nurturing quality relationships with existing and potential new customers, being knowledgeable about our products and services and providing exceptional customer experiences.

• Fundamentals of plumbing and electrical knowledge.
• Ability to use basic power and hand tools.
• Ability to work in residential, office and manufacturing environments.
• Exceptional customer service and communication skills.
• Ability to use application based handheld devices.
• Excellent planning, time management, organization and problem-solving skills.
• Basic math skills proficiency.
• Ability to frequently lift and/or move up to 50lbs.
• Ability to stand for prolonged periods of time when servicing equipment.
• Valid Driver’s License and ability to meet Company driver qualification standards.
• Flexibility to work weekends based on business needs.

Primo Brands is proud to be an Equal Opportunity and affirmative action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Salary Range Disclaimer:
The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate’s qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered.

We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process.

Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.