Warehouse and Event Operations Lead

Warehouse and Event Operations Leads participate in all aspects of warehouse and on-site event operations, as assigned by the Senior Director of Operations. The goal is always to provide exceptional service and to ensure customer satisfaction.

A Warehouse and Event Operations Lead can accomplish this goal by implementing the metro

Connections Brand Pillars in everyday work functions with internal colleagues and external clients and partners:
Connection, Innovation, Adaptability, Partnership, Dependability, Execution.

This is a full-time, hourly position. A part-time opportunity may also be available. The primary work locations are a warehouse environment located in Burnsville, MN and event sites such as hotels, convention centers, special event venues, parks, etc.

• Work collaboratively with all service teams within metro
  
  Connections.
• Participate in all aspects of metro
  
  Connections where appropriate/when assigned.
• Work in the warehouse and on-site at events, both locally and out of town.
• Support the Warehouse Manager in the daily operations of the warehouse; including but not limited to loading and unloading trucks at the loading dock, staging truck loads, shipping and receiving tracking, organizing the warehouse, unwrapping and assembling new items.
• Support the Senior Director of Operations with responsibilities related to company-owned or rented vehicles; including but not limited to picking up and returning rental vehicles, gassing vehicles, and general upkeep of vehicles.
• Drive company-owned and rented vehicles to and from event venues. Most driving distances will be within the Twin Cities metro area; some longer distances may be required. Load and unload trucks at venue loading docks.
• Support or Lead the On‑Site Setups and Teardown of on‑site events (logistics lead, running crew, setups/teardowns, etc.) and in‑person productions that do not include a virtual component (stage sets, event Audio/Visual only).
  • On‑site responsibilities are held primarily within the metro area; however, occasional travel within/outside of Minnesota is possible. Air travel may be required on occasion.
• Provide excellent service and maintain a positive relationship with all coworkers and clients through effective communication.
• Serve in additional on‑site positions during events, as scheduled by the Senior Director of Operations and directed by the on‑site program lead.

• Experience in at least one of the following is preferred: warehouse environment, loading docks, driving box trucks, corporate events/hospitality industry.
• A valid driver’s license and clean driving record.
• Ability to learn and teach new techniques in a collaborative environment.
• Excel in verbal communication (English is the primary language).
• Ability to take direction and work independently.
• Manage stress successfully: adapt to change, trouble‑shoot, and make decisions while maintaining a calm demeanor.
• Ability to be on your feet for long periods of time.
• Access to reliable transportation.
• Willingness to work evening and weekend hours.
• Willingness to travel for multiple days at a time.
• Ability to lift 70 lbs.

• DOT Certification (arranged for and paid by metro
  
  Connections). A DOT physical will be required.

• $25.00 per hour

• Paid Time Off – Starting with 15 PTO Days
• Paid Holidays – 9.5 Days Annually, including Employee-Owner Appreciation Day (first Friday of March)
• 100% Employee-Owned – Employee Stock Ownership Plan – Retirement Plan 100% funded by the company
• 401(k) Retirement Plan with company match
• Medical and Dental Insurance – 50% company paid
• Options for Voluntary Disability Insurance, Voluntary Vision Insurance, Voluntary Life and AD&D Insurance
• Bereavement – Up to 5 Days Paid per occurrence
• Monthly Cell Phone Reimbursement
• Off-Hours Bonuses for work performed at event sites 10:00pm –7:00am: $10.00 per hour bonus paid in quarter hour increments
• Sunday Bonuses for work performed at event sites on Sundays: $25.00 flat bonus

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