Warranty Coordinator - Burr Ridge

Founded in 1963, Finkbiner Equipment Company has built a strong reputation as a trusted provider of heavy construction equipment sales, rentals, and service. Our offerings include wheel loaders, paving and milling machines, material handling equipment, and more, supporting customers across a wide range of industries.

As we continue to grow, we invite you to become part of the Finkbiner Equipment family. Join a team with a proud 60+ year legacy of success, where your contributions will help shape the future of our company and the customers we serve.

Are you detail-oriented, organized, and passionate about delivering exceptional service?
Finkbiner Equipment is looking for a Warranty Coordinator to play a key role in supporting our service operations by managing warranty claims, maintaining accurate records, and ensuring compliance with manufacturer and company standards.

As a Warranty Coordinator, you’ll be at the center of our warranty process, ensuring everything runs efficiently while partnering with our service teams, manufacturers, and internal stakeholders.

• Prepare, submit, and track warranty claims as directed by the Warranty Manager.
• Monitor warranty work in process (WIP) for all Finkbiner locations in coordination with the Warranty Manager.
• Invoice warranty work orders and ensure timely processing.
• Track claim status, including denied or outstanding claims, and advise the Warranty Manager.
• Create and manage reports and spreadsheets to track warranty data.
• Coordinate required warranty inspections with the service department.
• Ensure proper registration of all new and extended warranties.
• Manage the return of parts for warranty evaluation.
• Communicate professionally with employees, vendors, and customers.

• Strong organizational skills and integrity to represent the company with manufacturers.
• Proactive mindset with a commitment to meeting responsibilities and deadlines.
• Ability to analyze complex information, solve problems, and improve processes.
• Strong communication and collaboration skills.
• Working knowledge of warranty programs, claims processing, and service procedures.
• Proficiency in Microsoft Office, especially Excel.

• High school diploma required
• 2+ years of experience as a Warranty Coordinator, preferred
• General mechanical knowledge

At Finkbiner Equipment
, we invest in our people and set them up to succeed, for today, tomorrow, and beyond.

• Competitive wage.
• Comprehensive benefits include health, dental, and vision.
• 401(k) with company match.
• A supportive team and leadership that invests in your success.

Join a company where your skills are valued, your voice is heard, and your growth is supported. Be part of a team that’s built to last.