Facilities Maintenance Technician

Facilities Maintenance Technician

Job Overview:
Maintaining an attractive, safe and pleasing environment for residents is of the utmost importance in delivering service to the community. The Facilities Maintenance Technician is assigned to specific areas to perform and monitor landscape maintenance. Customer service is primary, and associates must maintain a good relationship with the residents, co-workers and vendors.

Your Responsibilities:

• Work from written work orders and verbal instruction without direct supervision
• Interface with homeowners regarding common area maintenance matters
• Interface with landscape contractors to provide direction as required
• Monitor landscape contractor performance; submit reports on contractor performance when needed
• Empty common area facilities trash as needed
• Provide common area porter services as needed
• Conduct maintenance repairs as needed
• Obtain quotes for facilities repairs when directed by supervisor
• Assist other staff members in their areas of responsibility as required; such as common area community event preparation
• Communicate with community residents both verbally and in writing to answer questions, respond to issues or concerns, or share information
• Respond to time-sensitive facility, common area, and landscape maintenance matters quickly and proficiently
• Responsible to ensure walkthroughs of all facilities are completed weekly, and to direct responsible vendors for repairs in accordance with budget guidelines
• Responsible for completion of applicable punch list items
• Dispatch work orders and projects to vendors in a timely manner
• Perform quality checks of tasks assigned to vendors
• Have a mechanical understanding of building systems and infrastructure in and around the common area landscape and facilities/amenities to troubleshoot issues that may arise in the daily use and function
• Ensure application of all necessary safety procedures and legal compliance for the common areas and amenities, and that safety inspection reports are completed monthly
• Update and keep Facility Maintenance manuals current
• Coordinate maintenance repairs and project meeting dates, times, and events
• Support Lifestyle Team events by meeting and understanding needs for maintenance and janitorial and additional event-related facility needs
• Attend and assist community events as requested
• Coordinate with General Manager to prepare monthly calendars for deadlines, reports, processes, and standing meetings
• Create required association and management reports
• Coordinate and attend as requested by supervisor all designated meetings or functions
• Apply a pro-active approach to all areas of responsibility and strive for continued improvement and excellence throughout
• On call as needed to address emergency common area repairs such as flooding and/or gate failures, and other repairs as needed
• Oversight and understanding of vehicle and pedestrian gate mechanical operating systems and components to conduct minor repairs
• Ensure the representation of a positive organizational image to residents, business partners, community organizations and surrounding communities.
• Oversee management and task completion of annual maintenance calendar
• Perform other tasks and duties as assigned by General Manager when required and directed

Skills &

Qualifications:

• An ability to follow verbal and written directions, keep accurate records, fill out logs and journals, and perform administrative operational functions.
• Knowledge of the principles of landscaping and the use and maintenance of landscape tools
• Knowledge in irrigation maintenance and repairs
• Familiarity and comfort with the use of power tools including blowers, weed eaters, power washer, chainsaw, sprayer, etc.
• Proficient in speaking, reading and writing English as this position requires interfacing verbally with the public, residents, vendors, peers and supervisors.
• Ability to prepare written reports and complete log sheets.
• Bilingual Spanish helpful.
• Excellent general math skills.
• Ability to determine next level involvement for problem resolution.
• Must demonstrate good judgment.
• Ability to think and work independently as well as part of a team.
• Must be able to work well under pressure and deadlines, as well as work independently and prioritize time effectively.
• Ability to make decisions and solve problems creatively.

Education & Experience:

• High School Diploma or GED
• 2 years of experience in facilities maintenance and repair field

Physical Requirements and Working Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to walk/hike extended distances to conduct trail system inspections
• Must be able to lift 50 lbs. May be required to carry heavy equipment or materials up/down slopes and in uneven terrain for an extended distance
• Must be able to move, bend, stoop, and push/pull as…