Attendant - Casino Public Space

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:

The Floor Attendant, under the direction of the Public Space Supervisor, is responsible for maintaining clean and attractive public and employee areas within the facility.

• Deep clean, sanitize, and maintain attractive front and back of house spaces
• In observation or safety requirements, services assigned areas using provided chemicals and equipment according to established procedures
• Perform other duties associated with public area housekeeping as assigned
• Operate and keep clean equipment, which is used for sweeping, vacuuming, brushing, polishing, and more
• Follow internal procedures for signing in and out equipment, radios, and master keys
• Provide excellent customer service for our internal and external guests
• Take responsibility for the cleanliness of public spaces
• Recognize and respond to spills or other calls which require immediate attention
• Use wet floor signs to ensure guest and employee safety around wet areas, spills, or other cleaning
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations
• Demonstrate actions and behaviors that reinforce the Company's Mission and Values.
• Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
• Other duties as assigned

• High school diploma or GED, or equivalent is preferred
• Previous cleaning experience and knowledge of cleaning equipment and chemicals is preferred
• Must possess outstanding guest service skills
• Must be detail oriented
• Must have high standards of cleanliness
• Must conduct yourself in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida and departmental policies and procedures

• Strong leadership and interpersonal skills
• Excellent interpersonal, oral and written communication skills.
• Meticulous, organized and accurate
• Extreme confidentiality.
• Familiarity with a variety of computer systems and applications.
• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Manage multiple details and tasks concurrently in a changing environment.
• Able to work effectively in a team environment.
• Analyze and think about how possible solutions impact on the entire operation.

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• Ability to lift 30 to 40 lbs.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.