Consumer Banker ; Calumet

Responsibilities

• Open accounts and perform maintenance.
• Run a teller drawer as required by management.
• Support client engagement through active calling, client conversations, and follow‑up.
• Perform daily activities aligned with The First Financial Bank Experience, including partnering with internal constituencies to bring appropriate expertise to the client.
• Ensure client follow‑up calls are conducted within the proper time frame.
• Maintain all operational and risk management standards.
• Assist clients in transacting business within the branch, drive‑thru, phone, and email.
• Model the way for peers and coworkers aligned with First Financial’s Mission and Values.
• Adhere to all compliance and regulatory procedures.
• Serve as a personal trusted advisor, adding value and building deep client relationships.
• Participate and lead in the First Financial Bank Experience by attending site center huddles and meetings to support sales and service activities.
• Consistently meet or exceed sales, service, and referral goals set by management, collaborating with the District and lines of business.
• Provide digital assistance and service for clients using the bank’s online offerings.
• Stay informed about bank products, processes, and procedures, especially those that are complex.

• 2–3 years client service experience in a retail environment.
• 2–3 years sales and service experience with successful achievement of sales and service goals in a retail environment.
• High school diploma or GED required.
• Associate’s degree and/or equivalent work experience in sales preferred.
• Strong sales skills.

• Associate’s degree and/or equivalent work experience in sales is preferred.

Occasionally lifts and carries up to 20 lbs.; frequently lifts and carries up to 10 lbs.; frequently sits, stands, walks, and drives.

The associate is responsible for meeting all compliance requirements imposed by First Financial Bank under state and federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti‑Money Laundering, OFAC, and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.

$18.00–$20.19 per hour.

Relevant benefits and programs support associates' holistic well‑being. Please review our Benefits Guide.

It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E‑Verify Employer.