Facilities Coordinator

Job Description

The Building Services Coordinator for the Harvard College Observatory (HCO) Building Operations team is responsible for coordinating a wide range of day‑to‑day support functions and activities relating to building systems, maintenance, and services of the HCO.

• Performs daily inspections of all buildings and mechanical areas, as well as regularly scheduled tours of the Harvard College Observatory.
• Coordinating daily maintenance, work‑order management, and day‑to‑day work.
• Directs trades and service providers for building system repairs and customer requests.
• Assists with the coordination and execution of a range of maintenance and renewal projects.
• Interacts daily with building occupants, responding to occupant building problems/requests promptly and resolving them quickly.
• Provides excellent customer service and support to all faculty, staff, and visitors to the Observatory.
• Maintains building key lists, distributes keys as necessary, and assists with access system requests and programming.
• Coordinates the safety and security program for the decommissioned Oak Ridge Observatory located in Harvard, MA.
• Assists in maintaining building databases.
• Works closely with OPRP and the Harvard University Office for Sustainability staff to implement best operations and maintenance practices and to actively participate in FAS greenhouse gas and energy reduction efforts and goals for the Observatory.
• Performs other related tasks as required.

This position is based in Cambridge, MA. During emergency situations and severe inclement weather, it is designated as essential and critical to the operations of the FAS.

Walking throughout facilities, stairs, mechanical rooms, roofs, etc. Ability to lift up to 30 pounds.

• 3+ years of experience in maintenance, construction, or building trades. Familiarity with building trades, construction methods and materials, HVAC systems, mechanical, electrical, and plumbing (MEP) systems, repairs, and maintenance required.

• College background preferred.
• Ability to work as part of a collaborative team responding to daily service requests, planning and executing a variety of projects, and responding to emergencies.
• Ability to make sound and immediate decisions and solve problems, including thoroughly gathering information to inform problem‑solving.
• Strong written and oral communication skills.
• Capacity to manage, prioritize, and respond to requests or emails in a timely and concise manner.
• Strong interpersonal communication skills, including the ability to communicate with faculty, staff, students, and administrators at all levels.
• Highly organized, initiative‑driven, and able to follow through on assigned time‑sensitive tasks and commitments.
• Proficiency with Windows, Microsoft Office Suite, MS Project, Siemens Desigo, and CCURE.

• Must have a valid U.S. driver’s license.

• Standard Hours/
  
  Schedule:
  
  35 hours per week; M-F 9am‑5pm.
• Compensation Range/Rate:
  Salary will be determined based on the position and the candidate’s relevant experience.
• Visa Sponsorship Information:
  Harvard University is unable to provide visa sponsorship for this position.
• Pre‑Employment Screening:
  Identity, Criminal.
• Other Information:
  All formal offers will be made by FASHuman Resources.

This position must be performed at a Harvard or Harvard‑designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

This position is salary grade level 055. Please view Harvard’s Salary Ranges to determine the corresponding salary range and related information.

• Generous paid time off including parental leave.
• Medical, dental, and vision health insurance coverage starting on day one.
• Retirement plans with university contributions.
• Well‑being and mental health resources.
• Support for families and caregivers.
• Professional development opportunities, including tuition assistance and reimbursement.
• Commuter benefits, discounts, and campus perks.