Assistant Manager – Glynmill Inn

Location: Central Newfoundland (Bishops Falls)

Founded in 1970, Steele Hotels is a proudly independent hotel group rooted in the heart of Newfoundland and Labrador. What began in Gander has grown into a thriving company with 8 hotels across Atlantic Canada, including locations in St. John’s, Corner Brook, Fredericton, and more. With over 900 employees, we’re more than just a place to work; we’re a place to grow.

At Steele Hotels, we believe in putting people first, from our guests to our employees. Our culture is built on respect, balance, and opportunity.

Steele Hotels is seeking a full-time permanent  Assistant Manager  to join our team at The Glynmill Inn, located in Corner Brook, NL.

Our culture’s values are embedded in maintaining a work‑life balance, strong work ethics, great customer service, and the growth of our employees and the company. The ideal candidate will have a genuine interest in customer service, enjoy working in a fast‑paced environment with a passion for people, and have experience leading a team. They would possess a positive “can‑do” attitude and a high level of professionalism, coupled with a strong work ethic, critical thinking skills, and an eye for details.

Main

Duties & Responsibilities

Staff relations including scheduling, payroll, evaluations, recruitment, and discipline

Maintaining guest needs and front desk operations, ensuring the highest customer satisfaction

Communicating with guests regularly, answer questions, concerns and complaints as needed

Manage group bookings for banquets and meetings, monitoring numbers, and proving quotes

Ordering supplies, tracking inventory, and completing month end count and control

Knowledge of room availability at all times, for future and present dates and monitoring these dates regularly for inventory control purposes

Performing routine spot checks of housekeeping inspections to ensure quality

Supervise banquet room set ups and tear downs and assist when required

Must be available to work flexible hours and extended hours if required, based upon product and demand in the industry, overnight shifts may be required on occasion

Responsible for the administration of the WHSCC program

Maintain organized files and records

Assist with prepare budgets, reports, monitor revenues and expenses, and coordinating with accounts payable/receivable

Other duties, as required

Qualifications, Skills & Attributes

Strong customer service skills coupled with a minimum of 3 to 5 years’ experience working in a supervisory or managerial role

Degree or diploma in Business, Marketing, Tourism, or Hotel Management is an asset

Exceptional communication, organizational, and leadership skills

Experience with Excel, budgeting and reporting structures

Organized with the ability to multitask and work in a fast‑paced environment

Knowledge of Five Star system is an asset

Why Work with Us

Competitive compensation package

Company pension plan to secure your financial future

Employee Family Assistance Program [EFAP], including counselling services and life coaching

Paid time off, including vacation time, sick leave, and statutory holidays

Other employee benefits include food discounts, gym memberships, phone plans, etc.

If you are interested in working with a growing company and want to grow with us, we welcome you to apply to   . Please include “Assistant Manager” in the email subject line, and use the following naming convention for the resume file:
* First Name Last Name – Resume*. Closing Date for this position is June 16 th , 2026.

We are an equal‑opportunity employer and are committed to a work environment that supports, inspires, and respects all individuals, we welcome everyone to apply.

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