Front desk agent

Location: Saanich

# front desk agent

Forest , ONEnd Post Date:

Not Available Job Type:Casual employment Full time Workspace:

Salary:

Industry Type:

Employer:

On site $ 17.60 HOUR hourly

Hospitality

Forest Golf Club & Inn

Work Hours:

Not Available## About the Company Not Available## About the Role
* Front Desk Reservation Associate
* * Forest Golf Club & Inn
*
* Location:

* Forest, Ontario    
* Department:
* Front Desk Reservations    

* Reports To:

* Front Desk Manager    
* Classification:
* FT / PT Seasonal (must be able to work any shift including evenings, weekends & holidays)    

* Primary Responsibilities:

Hotel Front Desk | Assistant Manager
* · Check guests in and out.

· Receive and manage reservations made online, by email and by phone.

· Verify guests' payment methods during check-in.

· Assign rooms to guests and inform them of any specials offered by the hotel.

· Perform all operations related to our policies, procedures and competently understand our POS system.

· Organize transport services for guests at their request.

· Provide guests with information about the hotel and facility.

· Keep up to date on local attractions and facility functions that may be of interest to guests.

· Be able to balance end of shift recaps and preform night audits as required.

· Be able to work all shifts including, morning, afternoon, evening, and night audit.

· Maintain a well organized, neat, and clean working environment.

· Work effectively with other associates in a positive and constructive manner.

· Perform all other job-related duties as assigned from time to time based on the seasonality of the business.

* Qualifications:

* · High school qualification or equivalent.

· Previous hospitality experience would be advantageous.

· Strong written and verbal communication skills.

· Well-presented and professional appearance.

· Competency with Microsoft Office.

· Ability to learn on the job.

· Excellent customer service skills.
While this is not all encompassing the nature of this job description is to provide a basic understanding of the role and responsibilities of our front desk reservations and night audit including all other job-related duties.
Job Types: Full-time, Part-time, Casual, Seasonal    Pay:
From $17.60 per hour    Benefits:  
* Casual dress  
* Discounted or free food  
* On-site parking  
* Store discount
Ability to commute/relocate:  
* Forest, ON: reliably commute or plan to relocate before starting work (required)

Experience:

* Customer service: 1 year (preferred)

Work Location:

In person## Requirements Not Available## Education Requirements Not Available## Skills Not Available## Additional Information Not Available
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