Lais Hotel as Luxury Travel Specialist

Position: Join Lais Hotel as Luxury Travel Specialist
Location: Niagara Regional Municipality (Fonthill)

Become a Luxury Travel Specialist with Lais Hotel Properties Limited in Niagara-on-the-Lake, ON. This flexible role allows you to enhance your skills while working with a dedicated team.

As a Luxury Travel Specialist, you will ensure superior guest service by addressing reservations promptly and professionally.

Your role involves securing bookings for accommodations, spa services, and events while focusing on achieving sales goals and providing tailored recommendations based on guest needs.

Key Responsibilities:

• Focus on providing personalized guest experience

• Handle reservation calls and secure bookings efficiently

• Meet upselling goals to enhance revenue

• Understand and communicate service offerings clearly

• Adapt responses based on guest preferences

Requirements:

• Willingness to work weekends, holidays, and evenings

• Grade 12 education with tourism or hospitality training

• Basic computer skills, especially in Microsoft Office

• Relevant up-selling experience preferred

• Must exhibit a professional and friendly attitude

Leverage your hospitality expertise as a Luxury Travel Specialist at Lais Hotel Properties Limited!
#J-18808-Ljbffr