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Hotel Management Event Manager / Planner Hospitality & Tourism Guest Services

Guest Experience & VIP Services Manager

Job in Cape Town, 7100, South Africa
Listing for: Sun International
Full Time position
Listed on 2026-01-20
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Event Manager / Planner, Hospitality & Tourism, Guest Services
Job Description & How to Apply Below
A leading hospitality group in Cape Town seeks a Guest Relations Manager to ensure exceptional customer experiences at the Front Desk and Concierge. Responsibilities include team management, guest complaints resolution, monitoring standards, and budget management. Candidates must have 7+ years in hospitality, including 3 years in management. A Hotel School Diploma and skills in MS Office are essential. The role offers opportunities for career advancement and the company promotes a diverse workforce.
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