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Guest Services Hospitality & Tourism Event Manager / Planner Hotel Management

Guest Experience Liaison: VIP Service & Hospitality

Job in Cape Town, 7100, South Africa
Listing for: Pullman Hotels & Resorts
Full Time position
Listed on 2026-01-29
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hospitality & Tourism, Event Manager / Planner, Hotel Management
Job Description & How to Apply Below
A leading hotel group in Cape Town is seeking a Guest Relations Manager to oversee all aspects of guest interactions. The ideal candidate will have a Matric qualification, previous Front Office experience, and excellent English communication skills. Responsibilities include managing guest feedback, ensuring staff adherence to hospitality standards, and maintaining efficient communication with teammates. This role demands composure in fast-paced environments while delivering exceptional service to guests.
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