Shop Service Technician

To diagnose and repair construction equipment in the Shop. Work at a level that requires minimal supervisor input to diagnose the failure. To collaborate with the customer and their representative in a professional and courteous manner. Support our customers, sales, and parts departments and to generate revenue for Power Motive Corporation.

Overhauling and maintaining diesel motors used to operate heavy equipment, trucks, generators, and other equipment. Able to diagnose, change and re-build all machine components, i.e., electrical, hydraulic, engine, transmission, ground engaging gear, etc., utilizing our shop facilities.

• Diagnose all machine systems and components.
• Determine appropriate parts necessary.
• Change or rebuild machine components, as necessary.
• Use pressure-washing equipment to clean machinery.
• Ensure that machines are in safe operating condition.
• Perform basic welding, cutting, and grinding.
• Change oil and filters on machinery.
• Change ground engaging gear and attachments on machinery.
• Read and understand parts and service books.
• Maintain service records for machines.
• Cleans tools and working area.
• Able to interact professionally and courteously with customers.
• Performs other duties as required.

Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data.

Problem Solving - Identifies and resolves problems in a timely manner;
Gathers and analyzes information skillfully;
Develops alternative solutions.

Technical Skills - Assesses own strengths and weaknesses;
Pursues training and development opportunities;
Strives to continuously build knowledge and skills;
Shares expertise with others.

Customer Service - Manages difficult or emotional customer situations;
Responds promptly to customer needs.

Judgment - Exhibits sound and accurate judgment;
Supports and explains reasoning for decisions.

Professionalism - Approaches others in a tactful manner;
Reacts well under pressure;
Treats others with respect and consideration regardless of their status or position;
Accepts responsibility for own actions;
Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness;
Looks for ways to improve and promote quality;
Applies feedback to improve performance;
Monitors own work to ensure quality.

Safety and Security - Observes safety and security procedures;
Determines appropriate action beyond guidelines;
Reports potentially unsafe conditions;
Uses equipment and materials properly.