Store Maintenance

Senior Automotive Associate

Employment Type: Full Time or Part Time
Supervisor: Store Manager

Assist customers in a courteous manner with questions and purchases of automotive items. Maintain automotive and sales floor areas, perform installations of tires, batteries, oil and filter changes, wiper blades, bulbs, bed liners, hitches, schedule appointments, and other services as needed.

• 3-12 months of automotive maintenance experience
• Valid driver’s License with a clean driving record
• Must be 18+ years of age due to OSHA requirements
• Satisfactory completion of NRHA test

• Assist customers with questions, where to find merchandise on the sales floor, and advise them on proper items based on their needs
• Assist automotive associates in dealing with difficult customer problems and/or concerns
• Maintain knowledge of all products in auto department and have general knowledge of other departments
• Complete and process required warranty information
• Install and/or check tires and batteries
• Notify senior mechanic or manager before performing complex repairs or installations
• Use proper tools and safety equipment to replace and test batteries and tires including using a load tester, hydrometer, and tire depth gauge
• Use hoist, tire machines, air wrenches, torque wrench, and tire spin balancer to remove, replace, and repair tires
• Perform oil changes, filter and lubrication
• Perform running board and hitch installations according to manufacturer’s recommendations
• Properly and safely dispose of waste oil, filters, antifreeze, etc.
• Visually inspect vehicle and notify customer of items in need of attention
• Keep the shop clean by keeping tools organized, machines clean and maintained, sweep or wash floor,
• Stack, count, and wrap spent batteries safely and efficiently
• Dispose of old tires and waist oil in a proper manner
• Other duties as assigned by management may include, but are not limited to unloading incoming deliveries, stocking merchandise, and assisting in setting up display product

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent written and verbal communication skills
• Ability to do planning, recordkeeping, reporting, and training and coaching
• Ability to answer phones and do filing
• Ability to perform basic calculating, problem-solving, and reasoning
• Knowledge of maintenance and electrical and ability to do repairs
• Ability to draft and interpret correspondence, memos, and reports
• Ability to operate all auto repair tools
• Knowledge of diagnostic tools and equipment a must
• Ability to use a computer including creating orders and finding information in Tire Shop.

Frequent physical demands include lifting up to 50 lbs., walking, standing, bending, reaching, dexterity and light grasping. Occasional physical demands include lifting over 50 lbs., climbing stairs, squatting, and firmly grasping. The associate is required to talk and hear. Must be able to work required shifts including nights and weekends, and maintain attendance standards. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently.

The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.

Work will normally be performed inside of the store facility; however, some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees. The work environment is usually fast paced with regular deadlines and sales expectations. Extreme noise and vibrations may occasionally be experienced. Associates may be subjected to hazards such as burns, cuts, electrical, explosive, and mechanical.

Due to the nature of the work, associates may be exposed atmospheric conditions such as dust…