Housekeeping Operations Manager

Allied Universal Janitorial Services is seeking a Housekeeping Operations Manager to lead daily custodial operations for commercial and institutional client sites. In this role, you will supervise and schedule housekeeping staff, ensure consistent quality cleaning, and maintain safe work practices aligned with OSHA standards. You will conduct site inspections, manage supplies and equipment, and respond to client needs with a strong focus on reliability and customer service.

The position offers opportunities to develop specialized cleaning and safety skills and to advance into higher-level management roles within Allied Universal's nationwide facilities and security network.

Responsibilities

• Oversee daily housekeeping and custodial operations across assigned client sites
• Supervise, schedule, and train janitorial staff to meet quality and safety standards
• Inspect facilities to ensure cleanliness, appearance, and compliance with client expectations
• Implement and enforce safety procedures, chemical handling, and OSHA guidelines
• Coordinate inventory, ordering, and proper use of cleaning supplies and equipment
• Respond to client requests, resolve service issues, and maintain strong customer relationships
• Monitor productivity, staffing levels, and adherence to standardized cleaning procedures
• Prepare basic reports on performance, incidents, and staffing for management review
• Support onboarding, coaching, and performance feedback for team members
• Collaborate with Allied Universal leadership to improve processes and support new business

Required Skills

• Housekeeping operations management
• Staff scheduling and supervision
• Commercial cleaning techniques
• OSHA and workplace safety compliance
• Inventory and supply management
• Quality inspections and reporting
• Customer service and client relations
• Incident and issue resolution
• Time management and prioritization
• Basic computer skills for scheduling and reporting