Production Print Technician

Pacific Office Automation is the largest independently‑owned document imaging and technology dealer in the nation. Since 1976, we have grown to over thirty branches in ten western states (OR, WA, CA, AZ, NM, NV, UT, , CO, & TX). With more than 40 years of experience in office equipment and technology sales and service, we have built strong relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

Production Print Repair Technician – Centennial, CO

• Responsible for a full range of repairs and service procedures on high-speed digital copiers, full-color copiers and printers, facsimiles.
• Conduct diagnostics, installation, troubleshooting, machine modifications, software upgrades, removal and retrofits on a wide range of production machines (Canon, Oce, Ricoh, etc.).
• Provide high‑quality technical support and expertise by completing each service call according to service agreements and requirements.
• Effectively complete all territory assignments and develop options to resolve unexpected problems.
• Participate in training to remain up to date with new products and procedures.
• Provide specialist service to other field service technicians for unresolved technical problems or issues.
• Support sales team members to maximize equipment leads and upgrade opportunities.
• Work in a fast‑paced environment.

• 2–6 years of relevant experience.
• Experience servicing and repairing production‑level office equipment such as copiers, printers, fax machines, mailing machines, and similar devices (highly preferred).
• Canon certifications beneficial.
• Strong computer knowledge.
• Excellent customer‑service communication skills.
• Strong problem‑solving and mechanical/electrical skills.
• Strong working knowledge of Windows 10 applications.
• Highly motivated and capable of working independently in the field.
• Valid driver’s license with a clean driving record; a company car will be provided.

• $27–30 / hour DOE.
• Advancement and growth into leadership roles.
• Team‑player environment.
• Affordable medical/dental/vision/life insurance plans.
• Matched 401(k).
• PTO, vacation, sick leave.
• FSA/HSA programs.
• Company car for work and personal use.

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.