Facilities Associate

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Centreville, VA, Centreville, VA, US

11 days ago Requisition

Salary Range: $40,000.00 To $50,000.00 Annually

The Facilities Coordinator supports the day-to-day operation, maintenance, and safety of Neumo’s offices and operational sites. This role coordinates maintenance and repair requests, schedules vendors and contractors, maintains office services and supplies, and supports physical security and safety programs. Serving as the first point of contact for facilities needs, the Coordinator keeps work environments safe, functional, and welcoming for employees and visitors, and success is measured by response time on facilities requests, vendor performance, and site readiness.

This position is offered at three career levels — I, II, and III — distinguished by years of experience, scope of judgment, and demonstrated ownership. As team members advance, they take on greater complexity, autonomy, and responsibility, including mentorship of junior team members.

• Receive, triage, and track facilities work orders and maintenance requests through to completion, communicating status to requesters.
• Schedule and coordinate vendors and contractors for maintenance, repairs, janitorial, landscaping, and other site services, verifying work quality and completion.
• Perform routine site inspections and light maintenance tasks, escalating larger issues to the Facilities Manager / Director.
• Maintain office services, including supplies inventory, mail and shipping/receiving, furniture and space setups, and meeting-room readiness.
• Support onboarding and offboarding logistics, including workspace assignments, badges, and access-control updates.
• Administer physical security processes, including badge issuance, visitor management, and camera/access-control system support.
• Support safety and compliance programs, including fire and life-safety inspections, OSHA-related documentation, emergency preparedness supplies, and incident reporting.
• Maintain accurate facilities records, including vendor contracts, certificates of insurance, maintenance logs, and floor plans.
• Process facilities invoices and purchase requests, tracking spend against budget in partnership with the Facilities Manager / Director.
• Assist with office moves, expansions, and special projects as assigned.
• Performs other related duties as assigned.

• First 90 days:
  Fully onboarded to Neumo’s sites, vendors, and work-order processes; independently triaging and closing routine facilities requests.
• 6 months:
  Work-order response and completion times consistently meet expectations; vendor schedules, records, and safety documentation are current and audit-ready.
• 12 months:
  Sustains site readiness and safety compliance across assigned locations and has delivered measurable improvements to at least one facilities process (e.g., intake, inspections, or supply management).

• This position has no formal supervisory responsibility.
• Coordinates the on-site work of vendors and contractors without direct-line management authority.

• Handles routine work orders, office services, and supply tasks under established guidance.
• Supports vendor scheduling and site inspections; escalates non-standard issues.
• Applies established safety and security procedures with limited independent judgment.
• Strong organizational skills and the ability to manage multiple open requests and vendor schedules simultaneously.
• Effective verbal and written communication with employees, vendors, and building management.
• Basic knowledge of building systems (HVAC, electrical,…