Director of Facilities Operations

Facilities Manager

HES is a premier national provider of facilities management services focused 100% on educational institutions. Headquartered in Knoxville, Tennessee, HES builds best-in-class programs for custodial, maintenance, grounds, and landscaping services. With hundreds of years of combined facilities experience, the HES leadership team is comprised of results-oriented, hands-on executives and facilities experts who give school facilities their full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management.

Founded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. HES has earned the trust of over 150 education partners across 29 states. We employ 13,000 dedicated team members and maintain more than 200 million square feet daily.

For this position you may be required to pass a background check and MVR.

Job Objective:

Under limited supervision, the Facilities Manager is the overall manager of programs and personnel related to the maintenance of campus buildings and grounds. Supervises and reviews the work of subordinates. Performs related professional, supervisory and technical work as required. This position reports to the Assistant Vice President for Business Operations who reports to the President of the University.

The Facilities Manager is accountable for and has oversight of the functional and aesthetic maintenance and upkeep of campus facilities and plant operations. The scope of responsibility includes but is not limited to administrative and academic buildings; residence halls; mechanical/electrical equipment and systems; infrastructure; landscape/grounds; custodial services; transportation equipment; and related capital and non-capital projects as may be needed in support of the mission of the University.

Essential Functions:

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• Supervises daily work of assistant supervisor and custodians; inspects all assigned areas daily to ensure work is being carried out properly and orderly; prepares and submits work schedules; biweekly payroll.
• Evaluates performance of custodial personnel; prepares and submits disciplinary action and incident reports; counsels employees.
• Designates shift and area work assignments for custodians and lead personnel; interprets contract; conducts training programs for custodians; implements new procedures and policies.
• Maintains records and correspondence; prepares reports; submits purchase requisitions for supplies; maintains supply inventory and accounts; contacts vendors; prepares and submits progress reports on building conditions.
• Establishes and monitors working relationships with students, faculty, staff, co-workers, and visitors.
• Coordinates various cleaning projects; receives equipment, uniforms, and paper orders; operates all cleaning equipment.
• Coordinates setup for events on all campuses and ensures proper staffing.
• Performs other duties as assigned.

Minimum Qualifications:

The requirements listed below are representative of the minimal education, experience, knowledge, skills, and/or abilities required for this position.

Education:

Bachelor's Degree Preferred but not required if experience is equivalent.

Certifications:

N/A

Experience:

3-5 years of educational facilities experience in K-12 or Higher Education.

Skills:

• Knowledge of cleaning methods and materials
• Knowledge of facilities maintenance
• Supervisory skills
• Customer service skills
• Written and verbal communication skills
• Interpersonal/human relations skills
• Training skills
• Report preparation skills
• Ability to conduct custodial inspections
• Ability to plan and organize
• Ability to maintain confidentiality

Travel:

Minimal…