Maintenance Technician - Lead

Lead Maintenance Technician

HSL is a locally owned and operated real estate development and management company that has been headquartered in Tucson, Arizona for almost 50 years. With 30+ multi-family apartment communities across Arizona consisting of over 10,000 apartment homes and more than 300 incredible employees who help us manage them, we are looking for highly motivated, success-driven, service-oriented people to help us continue to grow our footprint across the Southwest.

The Maintenance Lead Technician is responsible for always maintaining the physical integrity of the property. This involves insuring a safe and secure living environment for residents, visitors, and staff. It is the Maintenance Lead Technician's duty, with the assistance of the Maintenance Supervisor, to anticipate, identify, and correct all problems involving the property; and to implement procedures that will prevent such problems.

To achieve an effective maintenance program, the Lead Technician will:

• Maintain a safe environment.
• Cultivate resident satisfaction.
• Protect the investment of the apartment property owner.

Duties and Responsibilities

• Conduct all business in accordance with HSL Asset Management's policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to apartments.
• Coordinate and perform activities to maintain the continuity of essential environmental services to guarantee resident comfort and security.

Resident Service

• Participates in all maintenance projects.
• Performs maintenance tasks personally or delegates to technicians.
• Oversees and occasionally inspects work performed by technicians.
• Institutes and manages system for handling resident service requests with the assistance of the Maintenance Supervisor; corrects situations within 24 hours when possible.
• In the absence of the Maintenance Supervisor, schedules maintenance personnel in conjunction with Community Director so that maintenance is available for emergency purposes, 24 hours a day, seven days a week.

Preventative Maintenance / Safety

• In the absence of the Maintenance Supervisor, conducts regularly scheduled safety meetings with entire staff; maintains and communicates Hazardous Communication Program (HAZCOM) standards. Keeps Safety Data Sheets (SDS's) current and readily accessible.
• Maintains thorough knowledge of pertinent laws, EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammable, caustics, and refrigerants.
• Must be aware of the physical condition of the property throughout and immediately correct unsafe conditions. e.g.: broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights.
• Assist in maintaining accurate records regarding preventive maintenance, service requests (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.
• Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis.
• Inspects and maintains all tools in excellent condition.
• Assist in the onboarding and development of all subordinate maintenance staff.
• Instills a "safety first" attitude not only with maintenance technicians but also with all staff.
• Instructs staff on proper use and guidelines for wearing safety items.
• Assist in the training of Maintenance Technician(s), Porter, and Housekeeper(s).
• Performs periodic scheduled tests for life safety systems.

General

• Performs electrical repairs on items such as appliances, fixtures, switches, outlets, circuits, etc.
• Performs plumbing work, such as clearing stoppages, replacing fittings, etc.
• Replaces broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, draperies, locks, etc.
• Paints interior and exterior.
• Performs carpentry work such as fitting doors, freeing windows, replacing and building shelves.
• Assists in custodial work, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc., in common areas.
• Assists in grounds work when necessary.
• Repairs concrete, masonry, roof, fencing, when required.
• Performs limited extermination services, when required.
• Participates in a standby emergency schedule for evening, weekend, and holiday coverage.
• Is also responsible for stock control and utilization of maintenance materials.
• Is responsible for the refurbishing of apartments prior to resident occupancy.
• Assist in keeping accurate records regarding preventive maintenance, work orders, apartment refurbishing, annual inspections, inventories, purchase orders.
• Performs scheduled maintenance on all equipment based on the manufacturers' recommendations and operating manuals.
• Assist with periodic inspections of all units, buildings, and common areas, performing repairs and janitorial assistance as needed.
• Has knowledge regarding water and gas meter cutoffs, all apartment and fixture cutoffs, and sewer cleanouts and posts map of the same.
• Ensures that maintenance shop/storage areas remain locked when not in use.
• Has constant knowledge…