Draft Beer Service Tech

Draft Service Technician (DST)

Position Description and Performance Requirements:
The position of Draft Service Technician (DST) is a hands-on, mechanically based role that serves draft beer equipment. The selected candidate will receive ongoing training, tools, and resources to succeed.

Strong customer service skills are expected in this position as employees communicate with customers directly regarding assigned installations, timelines, route coverage, etc.

• Excellent interpersonal and communication skills
• Excellent customer service skills
• Working knowledge of draft beer systems (preferred but not required)
• Mechanically/technically inclined (preferred but not required)
• Be results-driven and self-motivated
• Cicerone certification is required of all current AHFP employees

• Assist with route coverage when needed including AM accounts and venues.
• Carry out quarterly preventive maintenance (PM) contracts.
• Attend the necessary facilities to become Micro Matic certified if requested.
• Attend, as assigned, all other training deemed necessary by AHFP.
• Work with and provide training to other employees.
• Maintain effective and professional working relationships with assigned accounts, sales representatives, and draft tech department personnel.
• Effectively manage all equipment to include care and maintenance and inventory of assigned equipment and tools.
• Manage the draft service tech vehicle in accordance to all AHFP policy.
• Additional duties may include line cleaning and other non-billable services as dictated by the demands of the market.

• A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs, and a commitment to work/life balance through our paid time off (PTO) programs, paid company holidays.
• Enrollment into our "Stop the Slip" safety program where you receive non-slip shoes, on us.
• Sick pay.
• Paid training and all the tools and resources you'll need to be successful.
• Cell phone provided.
• Reasonable relocation assistance is available.
• Company vehicle with gas and maintenance paid.

• Up to $22.00/hr

• Standard working hours are Monday - Friday 7:30 am - 4:30 pm. Hours may vary and may require evening and weekend work depending on business needs.

• 3 years in related industries.
• Strong experiences in draft beer industry preferred.

• Travel may be required as a part of this position. Travel will encompass AHFP's regional footprint and is usually limited to weekdays.

• E-mail, phone, tape measure, and other hand tools.