Field Systems Technician

Field Systems Technician page is loaded## Field Systems Technician locations:
Charlotte time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
March 6, 2026 (30+ days left to apply) job requisition :
JR15581I-77 Mobility Partners LLC is financing, developing, designing, constructing, operating and maintaining the 26-mile I-77 Express project as part of a public-private partnership with the North Carolina Department of Transportation. The tolled express lanes run adjacent to the general-purpose lanes on I-77 between uptown Charlotte and Mooresville. I-77 Mobility Partners is responsible for operations and maintenance of all lanes, both express and general purpose, and right of way within the designated project corridor limits.#

*
* Job Description:

**** Summary**:
The Field Service Technician will perform servicing, repair and/or installation of Toll Collection Systems (TCS). The Field Service Technician provides field support including: troubleshooting and repair of electronic equipment, systems, and wiring; installation of equipment; upgrades, modifications, programming; preventive maintenance actions; documentation.
*
* Essential Duties and Responsibilities:

*
* · Document and report customer and revenue facing tolling issues proactively
· Identification of potential exceptions through the use of:o Automated control reports;o Analysis of system data and trends;o Discussions with external service providers or analysis of external interface data;o Discussions with the system maintenance provider.
· Respond to corrective maintenance requests and alarms within the allotted time frame
· Isolation of faults in units and/or components
· Diagnose and repair hardware, software and system issues
· Complete work order reports and logs
· Perform shift-to-shift communications in accordance with established policies, procedures and local practices
· Actively escalate system issues and systemic problems to system maintenance
· Collaborate with system maintenance on approach to resolve issues
· Review proposed changes to the system
· Support testing and verification of system changes after implementation
· Installation, preventive and corrective maintenance of toll collection equipment to include lane controllers (servers & PC hardware), RFID, power supplies, closed circuit television cameras, microwave vehicle detectors, network components (routers, switches, cabling) and dynamic message signs
· Maintenance of spare equipment and parts including inventory management and documentation
· Installation of electrical conductors, data conductors, and fiber optic cable
· Connection of electrical conductors to power services to energize equipment
· Perform other duties as assigned

Qualifications (Knowledge, Skills & Abilities):

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to fulfill those duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

· Bachelor’s degree in IT, military training, or electrical engineering
· 0 – 3+ years of related experience in field support, information technology, tolling systems and/or intelligent transportation systems
· Must be willing to work weekends, holidays, nights and be on-call as needed
· Fundamental electrical/mechanical knowledge

Professional Qualities:
· Excellent analytical skills
· Must be able to multitask, problem solve, and implement innovative processes within a fast-paced environment
· Excellent communication skills
· Reporting and documentation skills
· Effectively manage tasks, deadlines and individuals through vendor contracts
· Ability to interact with colleagues in a self-managed team structure-Adhere to all health and safety initiatives, policies and procedures.

Computer

Skills:

· Must be able to demonstrate computer proficiency, especially as to Microsoft Excel, Word and Power Point and other PC based programs
· Some experience working with Linux preferred

Work Environment & Physical Demands:

The work environment characteristics described…