Maintenance​/Facility Technician

We're growing and so is our Operations team! If you're a safe, dependable, and driven hard worker with a keen eye for detail, you've come to the right place! Come join a professional, positive, and dedicated team while shipping high-quality, world-class shade products, all under one roof.

We are currently seeking a Maintenance / Facility Technician to join our manufacturing team in Mint Hill. This position exists to perform a wide variety of maintenance and repair tasks to ensure the proper functioning and safety of the organization's manufacturing equipment and overall facility equipment. This role involves troubleshooting, repairing, and maintaining mechanical, electrical, plumbing, HVAC systems, and all manufacturing equipment, as well as performing general building upkeep.

The technician works independently or as part of a team, responding to work orders, conducting preventative maintenance, assisting with facility/equipment upgrades, renovations, equipment moves, and company events.

• Inspect, diagnose, and repair manufacturing equipment, mechanical, electrical, plumbing, and HVAC systems within the facility.
• Perform routine preventative maintenance on manufacturing and facility equipment and building systems.
• Respond promptly to maintenance requests and work orders from staff or management relating to manufacturing or facility equipment.
• Conduct general building repairs, including carpentry, painting, drywall, and minor construction.
• Monitor and maintain facility safety systems such as fire alarms, sprinklers, and emergency lighting and conduct regular safety drills.
• Assist with office moves, furniture assembly, and set‑up for events or meetings as needed.
• Document all maintenance activities, repairs, and inspections in accordance with company policies through Intelex Systems.
• Order supplies and replacement parts and maintain inventory of maintenance materials.
• Ensure compliance with safety regulations and company policies during all maintenance activities.
• Support facility upgrades, renovations, and special projects as assigned.
• Ensure all critical backup parts for manufacturing equipment are maintained and inventoried.
• Build and maintain relationships with parts and equipment suppliers to ensure prompt service.
• Build strong understanding of manufacturing equipment to diagnose and/or repair as quickly as possible.
• Work closely with manufacturing supervisor and plant manager to ensure manufacturing equipment runs as efficiently as possible.
• Regularly research cutting edge equipment or upgrades and present to management with ROI data and benefits. Attend manufacturing equipment trade shows to gain knowledge on industry equipment.
• Maintain facilities grounds by scheduling regular vendors such as pest control, landscaping, waste management, janitorial / cleaning services, drink machines, Cintas/Unifirst, window cleaning, etc.
• Maintain inventory of office supplies such as print cartridges, toner, etc.
• Maintain beverage machine through Coca-Cola and order supplies as needed.
• Consistently maintain a show‑ready building inside and out.
• Communicate with all leadership in regard to upcoming events and create plans to ensure success of events.
• Work closely with IT department to maintain security systems such as cameras and badge locations, office and warehouse equipment such as printers, scanners, phones, etc.
• Work closely with plant manager and safety department to ensure all equipment and processes are up to date and being followed.
• Oversee the operation of the employee lunchroom. Ensure that all food preparation and service conform to established health standards. Maintain all kitchen and janitorial supplies such as sodas, coffee, water, tissues, cleaning supplies, toiletries, etc.
• Administer the new employee orientation program as it relates to welcome program, parking, uniform distribution, locker rooms, facility space tour, etc.
• Work closely with Verkada for building security issues or calls.
• Remain active, certified Safety Response Team member.
• Assist in providing contracted partners with building access during renovations and new construction at facility.
• Support and implement all sustainable…