FP L1 Troubleshooter

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

Corning is a global company with endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. Come break through with us.

Our Optical Communications segment has evolved from a manufacturer of optical fiber and cable, hardware and equipment to a comprehensive provider of industry-leading optical solutions across the broader communications industry. The segment is classified into two main product groupings – carrier network and enterprise network. The carrier network focuses on optical-based communications infrastructure for services such as video, data and voice communications.

The enterprise network focuses on optical-based communication networks sold to businesses, governments and individuals for their use.

• Part of a team rotation that operates and manages ARMs
• Prioritize workflow and ensure equipment uptime is maximized
• Maintain a clean and safe work environment
• Perform certification procedures for equipment each shift
• Communicate to engineering/tech support when issues arise with the equipment
• Setup oncoming shift for success
• Perform ARM level 1 troubleshooting steps
• Be part of a team rotation assigned Level 1 Troubleshooting Tasks
• Responsible for shift cleaning of 30, 40, and 50 cells
• Follow all cell cleaning checklists to maintain safety and quality
• Log cell cleaning in Maximo
• Perform troubleshooting steps as outlined in the documentation
• Able to escalate issues when problems exceed level one abilities
• Support the equipment from a technical standpoint when not assigned as Level 1

• Ability to navigate responsibilities with changing priorities and multiple tasks
• Ability to function independently
• Must maintain certification and function as Fiber Processing PA
• Strong teamwork and leadership skills

• Base pay + $1.50

• Certified in FPA as a PA
• Not on a Level 2 Discipline or above

This position does not support immigration sponsorship.

The range for this position is $22.00 hourly rate - $25.25 hourly rate. Starting pay for the successful applicant is dependent on a variety of job-related factors, including geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.

• As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit that grows throughout your career. We also offer a 401(k) savings plan with company matching contributions.
• Health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, and disease management programs.
• Company-wide bonuses and long-term incentives aligned with key business results.
• Peer-to-peer recognition program to celebrate success by recognizing colleagues who demonstrate above-and-beyond behaviors.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at

Nearest Major Market: Charlotte
Nearest Secondary Market: Concord