UNIT DIRECTOR

ESFM

Salary: $80,000 - $90,000

Other Forms of Compensation: None

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in People Hub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in People Hub, by clicking on ‘referral tracking.’

For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email

Working as Unit Director, you will be responsible for the overall cleanliness, sanitation, and security of the assigned buildings. You will be responsible for successfully coordinating all work activities of janitorial personnel. You must also have the ability to supervise, direct, and develop supervisors and hourly employees in accordance with company guidelines, and to ensure customer satisfaction through high quality standards, while maintaining an environment that is safe and equitable.

In the Unit Director role you will be responsible for assigning duties, inspecting work, and investigating complaints regarding janitorial services and take immediate corrective action. You will secure and assure that all equipment is maintained and in working order. You will also make sure buildings have sufficient janitorial supplies by taking periodic inventories of supplies and materials. You will train, discipline, and recommend dismissals of employees.

Unit Directors act as liaison between building occupants or administrators and supervisors, so it is imperative that you are able to effectively communicate all directives from managers, building occupants and administrators to janitorial staff.

• Communicates between various shifts to ensure applicable completion of tasks.
• Trains workers in janitorial methods and procedures and proper operation of equipment.
• Issues supplies and equipment to workers to ensure quality and timely delivery of services.
• Performs daily inspections and follows through on all assignments to ensure task completion.
• Cross trains and develops personnel for multiple positions.
• Holds weekly staff reports and inspections.
• Meets with staff weekly to review task completion and future projects.
• Secures building after completion of work.
• Guides completion on projects to make sure they are completed timely and within budget.
• Reports budgetary issues.

• College degree preferred.
• One to two years as supervisor in housekeeping or service-related field with high customer/client contact required.
• Strong work ethic, intense drive, and initiative for quality and customer service.
• Excellent written and oral communication skills.
• Excellent problem-solving skills both one-on-one and in group situations.
• Ability to engage and motivate staff.
• Understanding of budgeting processes and awareness of profit and loss concepts.
• Excellent administrative and organizational skills and an ability to prioritize.
• Excellent time management skills required.
• Ability to work with heavy cleaning equipment.
• Valid driver's license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.

ESFM is a member of Compass Group USA