Engineering

We’re Sonesta International Hotels.The 8th largest hotel company in the U.S.—and growing fast.

We’re Sonesta International Hotels.The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive
—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

The Engineer performs general maintenance work to ensure hotel physical plant quality and safety standards are achieved and maintained. The Engineer takes care of the building, equipment and grounds of the hotel. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel.

Position Summary The Maintenance Engineer is responsible for maintaining the hotel’s facilities, guest rooms, equipment, and grounds to ensure a safe, clean, functional, and guest-ready environment. This position requires a hands-on individual with prior hotel engineering or hospitality maintenance experience who can perform preventive maintenance, repairs, troubleshooting, and respond promptly to maintenance requests while delivering exceptional guest service.

The ideal candidate is flexible, dependable, self-motivated, and able to adapt to the changing needs of a full-service hotel operation. This position may require working weekends, holidays, evenings, and varying schedules based on business demands.

Guest Service

• Deliver exceptional service in all interactions with guests, team members, and vendors in accordance with hotel service standards.
• Respond promptly and professionally to guest maintenance requests and service calls.
• Maintain a positive attitude and professional appearance at all times.
• Assist in resolving guest concerns related to maintenance or facility issues.
• Communicate effectively with all departments to ensure a seamless guest experience.

Building Maintenance & Repairs

• Perform routine maintenance and repairs on guest rooms, public areas, meeting spaces, restaurant outlets, offices, and back-of-house areas.
• Troubleshoot and repair HVAC, plumbing, electrical, mechanical, carpentry, and general building systems.
• Repair and maintain guest room fixtures, furniture, televisions, appliances, lighting, doors, locks, and other equipment.
• Complete work orders accurately and in a timely manner.
• Assist with maintaining swimming pools, fitness centers, and other recreational facilities as assigned.
• Support renovation projects, capital improvement projects, and hotel improvement initiatives.

Preventive Maintenance Program (PM)

• Complete scheduled guest room Preventive Maintenance (PM) inspections and repairs in accordance with hotel standards.
• Inspect guest rooms for functionality, safety, and overall condition, including HVAC units, plumbing fixtures, electrical components, lighting, furniture, doors, locks, windows, and life safety equipment.
• Document PM findings and complete corrective actions in a timely manner.
• Track and maintain accurate PM records and work orders.
• Identify recurring maintenance concerns and recommend corrective actions.
• Assist in maintaining compliance with hotel preventive maintenance programs and engineering standards.
• Support preventive maintenance initiatives throughout the property, including public spaces, meeting rooms, restaurants, and back-of-house areas.

Safety & Compliance

• Ensure compliance with all federal, state, local, and company safety regulations.
• Conduct regular inspections to identify and correct safety hazards.
• Participate in emergency response procedures, including fire alarms, power outages, severe weather events, and other emergencies.
• Maintain accurate maintenance logs, inspection reports, and records.
• Properly handle, store, and dispose of chemicals, supplies, and equipment.
• Follow all lockout/tagout and life safety procedures.

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